Parts & Service Advisor — Weekly Pay + Benefits

Clarke Power Services, Inc; Colfax (NC); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Weekly Pay

Medical, Dental, Vision starts first 1

401K with Company Contribution

Job summary

Clarke Power Services, Inc. is seeking a Parts and Service Advisor to support our customer service standards.

You will be responsible for facilitating service orders, updating customers on repairs, and processing invoices with accuracy and care in a fast-paced shop and field environment. The role emphasizes a diesel/automotive background, strong communication skills, and the ability to build professional relationships with customers while delivering excellent service and pursuing upsell

Qualifications

• High school diploma or GED required. ASE certs encouraged.
• CDL is a plus and a valid driver’s license is required.
• Must be authorized to work in the U.S. without sponsorship.
• Able to build professional relationships with customers.

Responsibilities

• Solicit sale of new or additional services.
• Utilize computer systems to update customers on repairs and process invoices (incl. warranty claims).
• Communicate with customers in person, by phone, and via computer.
• Handle and resolve service-related concerns.
• Write clear and informative repair orders.

Skills

Data entry

Customer communication

Repair orders

Service writing

Relationship building

Education

High school diploma or GED

ASE certifications encouraged

CDL is a plus

Diesel technician background

Tools

CRM/system software

Invoicing software

Job description

Clarke Power Services, Inc. is seeking a Parts and Service Advisor to support our customer service standards.

You will be responsible for facilitating service orders, updating customers on repairs, and processing invoices with accuracy and care in a fast-paced shop and field environment. The role emphasizes a diesel/automotive background, strong communication skills, and the ability to build professional relationships with customers while delivering excellent service and pursuing upsell