Parts and Service Advisor

Clarke Power Services, Inc.; Colfax (NC); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Weekly pay

Medical, dental, vision insurance

401K with company contribution

Paid holidays and vacation

Life and disability insurance

Discounts on dining, travel, retail

Job summary

Clarke Power Services, Inc. is hiring for a Parts and Service Advisor to maintain our high standard of customer service. The role offers a Monday-Friday day shift with a competitive $28–$32 per hour, plus a $1,000 hiring bonus.

Diesel technician background is a plus, with opportunities for growth in a leading services company. Responsibilities include customer relationship management, data entry, processing service invoices, and writing repair orders.

Qualifications

• Experience in customer-facing roles in a service environment.
• Strong data entry and computer system skills.
• Ability to write clear repair orders and communicate with customers.

Responsibilities

• Retail focus – Customer Relationship
• Solicit sale of new or additional services
• Strong Data Entry Skills
• Uses computer system to update customers on repairs and process service invoices
• Communicate with customers in person, over the phone, and via computer
• Handle and resolve service-related concerns
• Write clear and informative repair orders

Skills

Customer service

Data entry

Communication

Education

High school diploma or GED

ASE certifications encouraged

CDL is a plus

Job description

Monday-Friday Day Shift

$28-32 per hour depending upon experience

HIRING BONUS of $1000

Monday-Friday Day Shift $28-32 per hour depending upon experience HIRING BONUS of $1000 When you work with Clarke, you are working with an industry leader! Our Team is currently looking for a Parts and Service Advisor to keep up our level of commitment to customer service. This is a great opportunity for a knowledgeable service writer representative to apply his or her skills in a company that offers a competitive salary and comprehensive benefits.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Retail focus – Customer Relationship
• Solicit sale of new or additional services
• Strong Data Entry Skills
• Utilizes computer system for updating customers on ongoing repairs in shop or field, processing service invoices to include warranty claims.
• Communicating with customer in person, over the phone and using computer
• Handle/resolve service-related concerns
• Responsible for writing clear and informative repair orders

EDUCATION And/or EXPERIENCE

• Diesel technician background a plus
• High school diploma or general education degree (GED)
• ASE certifications strongly encouraged
• CDL is a Plus
• Ability to create professional relationships with customers
• Ability to stay self-motivated

CERTIFICATES, LICENSES, REGISTRATIONS

• Must have a valid driver's license with no more than 2 moving violations and/or at-fault accidents on driving record within the last 3 years.
• No drug or alcohol-related conviction on driving record in the past 5 years (ie., DUI/DWI).
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.

PHYSICAL And SAFETY REQUIREMENTS

• While performing the duties of this job, the associate will be required to move frequently, stand, walk, and sit. The associate is frequently required to use hands to touch, handle, and feel, and reach with hands and arms.
• The associate must be able to regularly lift and/or move up to 50lbs and occasionally lift and/or move up to 100lbs with assistance
• Implement and enforce Health and Safety rules, regulations, policies, procedures, and prescribed instructions.
• The associate must be able to read and write reports.
• Must be able to obtain DOT medcard

Why should you apply?

Clarke is 60 years strong and growing. We provide training, highly competitive salary, full benefits package, and an excellent opportunity for career growth. It's a great group of talented and caring people. Our Benefits include:

Benefits

• Weekly Pay!
• Medical, Dental, Vision Insurance starts first day of the month after you start!
• Healthcare Savings Account Option with Annual Company Contribution!
• 401K Savings Plan with Company Contribution Every Paycheck!
• Paid Holidays and Vacation!
• Life and Disability Insurance!
• Enjoy FREE Access Perks Discounts on Dining, Travel, Retail, and Other Services across the Country!
• Work with a GREAT Team of people!

Clarke is an Equal Opportunity employer.