Parts Sales Specialist

GreenMark Equipment; LaGrange (IN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401k with match

Paid holidays

Paid time off

Competitive wages

Uniforms provided

John Deere training

Advancement opportunities

Employee discounts

Job summary

GreenMark Equipment in LaGrange, IN is seeking a Parts Specialist to assist customers in-store and online, providing product information and locating parts quickly. The role supports service departments, processes orders, and helps maintain an orderly showroom.

You will be expected to lift items up to 50 lbs and deliver friendly, professional service. Ideal candidates will have a High School diploma or equivalent, strong customer interaction skills, and familiarity with Microsoft Office and

Qualifications

• High School diploma or equivalent experience.
• Experience connecting with customers, maintain professional image, establish rapport.
• Demonstrated basic understanding of the selling processes.
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence.
• Experience using Microsoft Office and internet applications.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Skills

Customer interaction

Professional image

Selling processes

Multitasking

Microsoft Office familiarity

Education

High School diploma or equivalent

Tools

Microsoft Office

Internet applications

Job description

Job Details

Job Location: LaGrange, IN - LaGrange, IN 46761

Position Type: Full Time

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices.

Parts Specialist team members are critical to ensuring that customers have a great experience at GreenMark that will keep them coming back. That is why GreenMark offers the following benefits:

• Health insurance starts on your first day of employment
• 401k with company match
• Paid Holidays
• Paid Time Off
• Competitive wages
• Company paid uniforms
• Continued training through John Deere
• Advancement opportunities
• Employee discounts

Purpose

This position is responsible for providing top notch service for customers purchasing parts in store and online and looking for information on promotions and accounts. The parts department is essential in providing support for our service departments for timely customer repairs.

Responsibilities

• Providing excellent customer service to service department, counter & phone customers
• Provides recommendation for sales of additional related or needed parts or accessories
• Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status
• Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise
• Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor
• Assists with preparing and maintaining professional showroom image and merchandise displays
• Assists in keeping parts department clean and orderly
• Routinely lifts items weighing up to 50 lbs

Qualifications, Experience, Education, Skills and Knowledge

• High School diploma or equivalent experience
• Experience connecting with customers, maintain professional image, establish rapport
• Demonstrated basic understanding of the selling processes
• Demonstrated ability to manage multiple projects simultaneously with a degree of independence
• Experience using standard desktop load applications such as Microsoft Office and internet applications