Parts Sales Professional

Heritage Tractor; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Heritage Tractor in Joplin, MO is seeking a Parts Clerk to sell, receive, and deliver parts and attachments, provide in-store customer service, maintain displays, and support stocking duties.

Responsibilities include processing customer online orders via portal, ensuring accurate receipting of shipments, keeping the department clean and organized, and assisting in inventory control. A HS diploma and basic computer skills are required.

Qualifications

• Basic data entry and computer aptitude required.
• Basic parts and machinery knowledge required.
• HS diploma or equivalent required; forklift certification preferred.

Responsibilities

• Promotes and sells products and services to meet customer needs.
• Assists with preparing and maintaining merchandise displays.
• Communicate and fill customer online parts orders via the customer portal.
• Verifies receipting-in of shipments and assists with placing machine down and stock orders.
• Helps keep parts department clean and orderly.
• Follows up on shortages and expedites issues by reporting to the Lead.
• Assists in maintaining all departmental tools, equipment, and vehicles.
• Helps answer phones and address customer voicemails with urgency.
• Support customer and other duties as assigned.

Skills

Basic data entry

Parts and machinery knowledge

Teamwork

Ability to lift 75 lbs

Ability to stand long periods

High School diploma or equivalent

Education

High School diploma or equivalent

Tools

John Deere Parts Catalog

Computer/keyboard aptitude

Job description

Job DetailsJob Location: Joplin, MO 64801Position Type: Full TimePurpose: Responsible for selling, receiving, and delivery of parts and attachments. In addition, performs in-store customer service, overall organizational promotion, and stocking duties.

Responsibilities

• Promotes and sells products and/or services to meet customer needs
• Assists with preparing and maintaining merchandise displays
• Communicate and fill customer online parts orders via the customer portal
• Verifies receipting-in of shipments and assists with placing Machine Down and Stock Orders in their proper inventory locations
• Helps to keep parts department clean and orderly
• Follows up on shortages and expedites issues by reporting to the Lead
• Assists in maintaining all departmental tools, equipment, and vehicles
• Helps answer phones and address customer voicemails with urgency
• Support customer
• Other duties as assigned

Qualifications

Experience, Education, Skills and Knowledge:

• Basic data entry/keyboarding skills/computer aptitude
• Basic parts and machinery knowledge
• Ability to use the John Deere Parts Catalog computer application
• Ability to work in a team environment
• Ability to lift items weighing up to 75 lbs. daily
• Ability to stand for long periods of time
• High School diploma or equivalent experience
• Forklift certification preferred
• Works in both office and warehouse environments, including consistently viewing a computer monitor and using keyboard/mouse