Parts Sales / Service Advisor

Landrace Trailers Llc; Mableton (GA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Vision insurance

Job summary

Country Boy Trailers in Cumming, GA is seeking a Parts & Service Advisor to check-in service customers, sell specialized parts, manage orders and deliveries, and maintain organized inventory.

The role requires strong customer communication, attention to detail, and ability to work with a team. Weekend availability is a plus; Spanish speaking is a benefit.

Qualifications

• Prior retail or service-advisor experience preferred.
• Experience with trailer parts or auto parts is a plus.
• Strong customer service and cash handling skills.
• Ability to learn many parts and sizes quickly.

Responsibilities

• Greet customers and explain repairs and maintenance needs.
• Sell parts and complete checkout using the POS system.
• Order trailer parts from suppliers for customers and stock.
• Check-in orders and deliveries; create Purchase Orders.
• Coordinate with sales and service technicians.
• Maintain tidy, professional parts store and inventory.

Skills

Greeting customers

Repair details

Trailer maintenance

Parts sales

POS checkout

Parts ordering

Inventory replenishment

Check-in orders

Inventory control

Team coordination

Store organization

Customer communication

Attention to detail

Spanish speaking

Saturday availability

Tools

POS system

Forklift

Job description

Benefits:

• Bonus based on performance
• Dental insurance
• Vision insurance

With a legacy of over 40 years, Country Boy Trailers has a busy service and parts-sales department based in Cumming and is looking for a Parts & Service Advisor, who can check-in service customers, sell specialized parts, manage orders and deliveries as well as storage organization and merchandising.

Specific skills required include:

• Greeting customers and detailing repairs and maintenance requirements for their trailer
• Selling parts and checking out customers using POS, and cash management at end of day
• Ordering trailer parts from suppliers both for specific customers and inventory replenishment
• Check-in orders and deliveries, entering Purchase Orders and keeping on top of inventory
• Working with trailer sales and service techs
• Keeping the parts store tidy and "professional"

Other Capabilities

• Ability to quickly learn the many specific parts and sizes - including hubs, drums, brakes, bearings, lug nuts, wheels/tires, springs, axles etc.
• Strong, organizational and administrative skills with excellent attention to detail
• Excel at customer communication (during the repair process or waiting for parts to come in)
• Great with people of all backgrounds
• A willingness to “grab an oar” and do other important tasks when needed
• Experience with a Forklift a plus
• Spanish speaking a plus
• Ability to work Saturday mornings, if needed

Likely background would include retail, customer service roles, niche supply house sales, auto parts store or Service Advisor at a car or RV dealership.