Trailer Parts & Service Advisor - Customer Focused

Landrace Trailers Llc; Cumming (GA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Bonus based on performance

Dental insurance

Vision insurance

Job summary

Country Boy Trailers in Cumming, GA seeks a Parts & Service Advisor to greet customers, discuss repairs, and sell trailer parts while managing orders and deliveries. The role includes stocking, POS checkout, and coordinating with sales and service teams to ensure smooth operations.

The position requires strong organizational skills, attention to detail, and excellent customer communication. Bilingual abilities and forklift experience are a plus; Saturday availability may be required.

Qualifications

• Experience in retail, customer service, auto parts store or service advisor at a trailer/dealership would help.
• Ability to quickly learn many trailer parts and sizes (hubs, drums, brakes, bearings, lug nuts, wheels/tires, springs, axles).
• Proven strong organizational and administrative skills with attention to detail.
• Excellent customer communication during repairs/wait times to keep customers informed.

Responsibilities

• Greet customers and detail repairs and maintenance for trailers.
• Sell parts and process checkout using POS; manage cash at end of day.
• Order trailer parts from suppliers for customers and inventory.
• Check-in orders and deliveries; enter Purchase Orders and monitor inventory.
• Collaborate with trailer sales and service technicians.
• Keep the parts store tidy and professional.

Skills

Greeting customers

Parts sales

Order parts

Check-in orders

Coordinate with techs

Store organization

Spanish speaking

Saturday mornings

Forklift experience

Tools

POS system

Job description

Country Boy Trailers in Cumming, GA seeks a Parts & Service Advisor to greet customers, discuss repairs, and sell trailer parts while managing orders and deliveries. The role includes stocking, POS checkout, and coordinating with sales and service teams to ensure smooth operations.

The position requires strong organizational skills, attention to detail, and excellent customer communication. Bilingual abilities and forklift experience are a plus; Saturday availability may be required.