Parts Sales Representative

Hutson, Inc; Elnora (IN); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

401(k) plan with company match

Health Savings Account (HSA) with公司匹配

Flexible Spending Account (FSA)

Paid Time Off (PTO)

Paid holidays

Employee referral bonus

Dependent Care Assistance Plan

Employee Assistance Program

Wellness Program

Company-paid short-term disability

Job summary

Hutson, Inc. is seeking a customer-focused retail associate for the parts department in Indiana. You will assist customers, identify parts, and use catalogs to ensure correct items are sold and invoiced per company guidelines.

The role emphasizes inventory control, merchandising, and timely service, with a team-oriented environment and opportunities to contribute to sales goals. A HS diploma and prior parts experience are preferred.

Qualifications

• 3+ years of retail sales experience preferred.
• High School Diploma or GED required.
• Parts training or industry experience preferred.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Ability to work with various computer software packages (Word, Outlook, Excel).
• Strong organizational and interpersonal skills; customer-focused attitude.

Responsibilities

• Assist in keeping parts department clean and professional.
• Record all sales and customer transactions using company systems.
• Maintain retail sales floor and displays to meet dealership standards and customer satisfaction.
• Assist with inventory control and report discrepancies.
• Ensure customers receive correct parts in a timely manner.
• Stay current on industry and product information.
• Mark and store parts in stockroom and assist with cycle counts.
• Participate in team UNITY meetings and leadership meetings to align on goals.
• Support management in pursuing company policies and long-term objectives.

Skills

Retail sales

Customer service

Interpersonal skills

Organizational skills

Leadership

Education

High School Diploma or GED

Tools

Microsoft Word

Outlook

Excel

Job description

This individual will perform a variety of customer service, marketing, promoting, advertising, and stocking duties related to the parts sales that contribute to the efficient, safe and profitable operation of the parts department. They will assist customers by properly identifying needed items, using electronic parts catalogs and other available resources. They will merchandise and invoice based on company guidelines.

Responsibilities

• Assist in keeping parts department clean and professional.
• Record all sales (including lost sales) and/or customer transactions using Company provided systems/tools and guidelines.
• Assist in maintaining the retail sales floor and displays to meet or exceed the dealerships standards and ensure customer satisfaction.
• Take a proactive approach to inventory control by assisting and or reporting discrepancies.
• Ensure internal and external customers receive the correct parts in a timely manner.
• Proactively study and stay current on industry and product information.
• Mark and store parts in stockroom according to prearranged system and assist with cycle count duties.
• Perform all other duties as assigned by management in a professional and efficient manner.
• Participate in team UNITY meetings to promote unity and foster teamwork between departments.
• Must attend periodic meetings with senior leadership to obtain direction and guidance on company goals.
• Support management in the pursuit of corporate policies, plans, goals, and long-term objectives.
• Foster a great place to work environment, encouraging accountability, open communication, teamwork, and a commitment to serving the customer.
• Participate in all business and/or department activities related to ensuring the customer experience is positive.

Qualifications

• At least 3 years of retail sales experience is preferred.
• High School Diploma or GED equivalent is required.
• Parts training or industry experience is preferred.
• Understanding of mechanical and technical terms.
• Knowledge of parts operating systems preferred.
• Ability to work with various computer software packages, including Microsoft Word, Outlook and Excel.
• Strong organizational skills.
• Interpersonal skills are needed when dealing with customers and co-workers.
• Should be service oriented and always be willing to assist the customer.
• Strong leadership skills are required to offer direction or opinions when needed.

Additional requirements

• Competitive wage paid bi-weekly
• 401(k) plan with company match
• Company-paid short-term disability
• Health Savings Account (HSA) with company match
• Flexible Spending Account (FSA)
• Paid Time Off (PTO)
• Paid holidays
• Employee referral bonus
• Dependent Care Assistance Plan
• Employee Assistance Program
• Wellness Program

Working Conditions

• Light work: Exerting up to 20 pounds of force occasionally and/or negligible amount of force constantly to move objects.