Parts Sales Rep- Clinton

Sydenstricker Nobbe Partners; Town of New Hartford (NY); On-site; USD 19,000 - 25,000; Full time

Job summary

Paycom - ATS in Town of New Hartford, NY seeks an entry level Parts Associate to provide exceptional customer service and accurate information about accounts, products, rates, and services. You will assist customers at the counter and over the phone, help locate parts, and process orders efficiently.

Responsibilities include locating merchandise, maintaining inventory integrity, assisting with cycle counts, and keeping showroom displays tidy.

Qualifications

• High School diploma or equivalent is required.
• Experience connecting with customers and establishing rapport.
• Basic understanding of selling processes and independence in tasks.

Responsibilities

• Provide excellent customer service to store and phone customers.
• Process in-store orders timely and accurately; confirm pickup/delivery status.
• Locate and obtain merchandise for customers, in-stock or not.
• Maintain inventory integrity and assist with cycle counts.
• Keep showroom displays neat and organized.
• Assist in lifting items up to 50 lbs.

Skills

Customer service

Sales experience

Multitasking

Communication skills

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

Position Specifics Department: Parts Reports to: Retail Manager Purpose This entry level position is responsible for providing exceptional customer service while supplying customers with timely & accurate information regarding accounts, products, rates, & services offered. Responsibilities Providing excellent customer service to service department, counter & phone customers Provides recommendation for sales of additional related or needed parts or accessories Timely and accurate processing of all in-store orders; completes orders by communicating with customers on pick-up or delivery status Locating and obtaining merchandise for customers, whether in-stock, out-of-stock or non-stocked merchandise Maintains inventory integrity by verifying receipting-in of shipments and assisting with placing parts orders in their proper inventory locations; assisting in cycle counts; following up on inventory discrepancies and expediting issues by reporting to Supervisor Assists with preparing and maintaining professional showroom image and merchandise displays Assists in keeping parts department clean and orderly Routinely lifts items weighing up to 50 lbsExperience, Education, Skills and Knowledge High School diploma or equivalent experience Experience connecting with customers, maintain professional image, establish rapport Demonstrated basic understanding of the selling processes Demonstrated ability to manage multiple projects simultaneously with a degree of independence Experience using standard desktop load applications such as Microsoft Office and internet applications