Parts Sales Pro — Customer-Facing Growth & Benefits

James River Equipment; Garner (NC); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance

Health savings account

Flexible spending account

Disability insurance

Life insurance

401k with match

PPE allowance

Paid time off

Holidays

Employee recognition

Top performer cruise

Leadership growth

Team events

Job summary

James River Equipment in Raleigh, NC is seeking a Parts Sales Specialist to greet customers and help identify parts needs in person, over the phone, or online. You will process orders, place machine down and stock orders, and support internal and external customers.

A positive, customer-focused attitude, attention to detail and the ability to handle a high volume of inquiries are essential. Experience with dealership software and parts/inventory systems is a plus, and we offer competitive pay

Qualifications

• Experience in customer service within a dealership setting.
• Comfort with high volumes of inquiries and timely follow-up.
• Proficient with basic computer systems and dealership software.

Responsibilities

• Greet customers and determine parts needs in person, by phone, or online.
• Place machine down orders and stock orders as requested.
• Process parts requests for internal and external customers.
• Assist with merchandising displays and inventory counts.

Skills

Customer-facing

Communication

Attention to detail

Problem solving

Attendance

Tools

Dealership software

Parts inventory systems

Job description

James River Equipment in Raleigh, NC is seeking a Parts Sales Specialist to greet customers and help identify parts needs in person, over the phone, or online. You will process orders, place machine down and stock orders, and support internal and external customers.

A positive, customer-focused attitude, attention to detail and the ability to handle a high volume of inquiries are essential. Experience with dealership software and parts/inventory systems is a plus, and we offer competitive pay