Parts Counter Specialist: Customer-Facing Growth & Benefits

James River Companies Llc; Danville (VA); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Extended health, dental, and vision

Health savings account options

Flexible spending account options

Disability and life insurance

401k with employer match and profit分享

Annual PPE allowance

Paid time off and holidays

Employee recognition rewards

Yearly cruise for top performers

Leadership and growth opportunities

Quarterly group outings

Job summary

James River Equipment in Danville/Martinsville is seeking a Parts Sales Specialist to greet customers, identify parts needs, and process orders both in person and online. You will handle down orders, stock orders, and assist with inventory.

The role emphasizes strong customer service, problem solving, and familiarity with dealership software. Benefits include extended health, dental and vision insurance from day one, a 401k with employer match and profit share after 90 days, PTO, and

Qualifications

• Greet customers and identify parts solutions in person, by phone, and online.
• Process down orders and stock orders as requested.
• Assist with merchandising displays and cycle counts.
• Maintain accuracy with dealership software and parts/inventory systems.

Responsibilities

• Greet customers and identify parts needs to complete sales.
• Place machine down orders and stock orders as requested.
• Process parts requests for internal and external customers.
• Assist with merchandise displays and participate in inventory counts.
• Provide timely follow-up and excellent customer service.

Skills

Customer service

Sales

Communication

Inventory awareness

Tools

Inventory software

Dealership software

Job description

James River Equipment in Danville/Martinsville is seeking a Parts Sales Specialist to greet customers, identify parts needs, and process orders both in person and online. You will handle down orders, stock orders, and assist with inventory.

The role emphasizes strong customer service, problem solving, and familiarity with dealership software. Benefits include extended health, dental and vision insurance from day one, a 401k with employer match and profit share after 90 days, PTO, and