Parts Retail Sales Pro: Elevate Customer Experience

AutoNation; Libertyville (AL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

401k matching

Health insurance (medical, dental, and

Job summary

AutoNation is seeking a Parts Retail Associate to assist hundreds of customers in selecting automotive parts, delivering a superior buying experience, and building loyalty across our nationwide network of stores.

You will help technicians and retail guests, price parts accurately, and promote additional sales while maintaining a clean, organized department and engaging in merchandising activities. A strong focus on customer satisfaction and accurate, timely service is essential.

Qualifications

• Requires three (3) years or more as an automotive Parts professional.
• High School diploma or equivalent
• Proven ability to provide an exceptional customer experience
• One year of experience in an automotive parts department.
• One year of sales experience

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller's inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty

Skills

Customer service

Sales

Automotive parts knowledge

Inventory stocking

Phone etiquette

Education

High School diploma or equivalent

Tools

Pricing software

Job description

AutoNation is seeking a Parts Retail Associate to assist hundreds of customers in selecting automotive parts, delivering a superior buying experience, and building loyalty across our nationwide network of stores.

You will help technicians and retail guests, price parts accurately, and promote additional sales while maintaining a clean, organized department and engaging in merchandising activities. A strong focus on customer satisfaction and accurate, timely service is essential.