Parts Retail Associate: Customer Impact & Perks

AutoNation; Carlsbad (TX); On-site; USD 36,000 - 44,000; Full time

Benefits offered by this job

401k Matching

Health, dental, vision insurance

Employee discounts on vehicles, parts,

YouDecide deals site

DRVPNK charitable mission

Job summary

AutoNation is seeking a Parts Retail Associate to assist technicians and customers with parts selection and purchases. You will price parts, handle inquiries, and support merchandising efforts to promote product sales.

The role emphasizes delivering an exceptional customer experience, meeting sales targets, and maintaining an organized parts department. Competitive benefits and a strong team environment are highlighted in the posting.

Qualifications

• High School diploma or equivalent.
• Proven ability to provide an exceptional customer experience.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Responsibilities

• Meet and assist technicians and retail guests in a friendly and courteous manner.
• Obtain correct parts and accessories for technicians and guests promptly.
• Accurately price parts using the proper pricing source and document it correctly.
• Answer telephone calls promptly and satisfy inquiries.
• Stock incoming inventory in the correct location.
• Maintain the parts department in a clean and orderly manner.
• Provide customers with needed information and upsell opportunities.
• Create and maintain merchandising displays to promote product sales.
• Deliver an exceptional customer experience to drive loyalty.

Skills

Exceptional customer experience

Communication skills

Interpersonal skills

Organizational skills

Follow-up skills

Education

High school diploma or equivalent

Job description

AutoNation is seeking a Parts Retail Associate to assist technicians and customers with parts selection and purchases. You will price parts, handle inquiries, and support merchandising efforts to promote product sales.

The role emphasizes delivering an exceptional customer experience, meeting sales targets, and maintaining an organized parts department. Competitive benefits and a strong team environment are highlighted in the posting.