Parts Retail Pro: Elevate Customer Experience + Benefits

AutoNation; Hilton Head Island (SC); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Vehicle discounts

Service discounts

YouDecide discounts

DRVPNK charity

Job summary

AutoNation is a leading automotive retailer dedicated to helping customers choose the right parts and accessories. This role supports technicians and retail guests, ensuring accurate part selection, pricing, and fast service to drive loyalty.

As a Parts Retail Associate, you will stock, display, and advise on parts, while delivering an exceptional customer experience and contributing to sales targets. Join a team that values teamwork and integrity.

Qualifications

• Requires two years or more as an automotive Parts professional.
• One year of experience in an automotive parts department.
• One year of sales experience.
• Demonstrated communication and interpersonal skills.
• Organization and follow-up skills.

Responsibilities

• Promptly meet and assist both the technician and the retail guest in a friendly and courteous manner.
• Obtain the correct parts and accessories for both the technician and the retail guest in a timely manner.
• Accurately price parts and accessories using the proper pricing source and transfer the information to the proper document and computer system.
• Answer telephone calls promptly, courteously, and make every effort to satisfy the caller’s inquiry.
• Stock incoming inventory in the correct location.
• Maintain the parts department in clean and orderly manner.
• Provide customers with needed information and offer additional sales opportunities.
• Create and maintain merchandising display to promote product sales.
• Provide an exceptional customer experience to drive loyalty

Skills

Customer service

Communication skills

Interpersonal skills

Organizational skills

Follow-up skills

Sales experience

Parts knowledge

Education

High school diploma or equivalent

Job description

AutoNation is a leading automotive retailer dedicated to helping customers choose the right parts and accessories. This role supports technicians and retail guests, ensuring accurate part selection, pricing, and fast service to drive loyalty.

As a Parts Retail Associate, you will stock, display, and advise on parts, while delivering an exceptional customer experience and contributing to sales targets. Join a team that values teamwork and integrity.