Parts Pro & Customer Champion

NAPA Auto Parts; Dixon (CA); On-site; USD 26,000 - 37,000; Part time

Benefits offered by this job

Health Insurance

401(k) plan

Paid Time Off

Employee stock purchase plan

Tuition reimbursement

Wellness programs

Job summary

NAPA Auto Parts in Dixon, CA is seeking a part-time Store Associate to serve as the primary contact for customers in the retail store, delivering accurate automotive parts solutions and a high-quality customer experience.

You will assist both retail and wholesale customers, use POS and catalog tools, and help maintain a welcoming, efficient store environment while building customer loyalty and teamwork.

Qualifications

• High School Diploma or GED.
• Valid Driver's License.
• Strong communication (verbal and written) and interpersonal skills.
• Customer-focused mindset with strong listening and problem-solving abilities.
• Willingness to learn automotive parts and technology systems.
• Experience in automotive, retail, or parts environment preferred.
• Hands-on experience with vehicle repair or maintenance preferred.
• Knowledge of inventory or cataloging systems preferred.
• Background in automotive, diesel, heavy equipment, farm, marine, or dealership environments preferred.
• ASE Certification not required.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Utilize delivery management systems to coordinate and dispatch deliveries, pull and prepare orders for customers and drivers, and support efficient logistics and fulfillment operations.
• Perform general housekeeping, cleaning, and organizational tasks to maintain a safe, professional, and welcoming store environment.
• Assist with inventory control activities, including receiving merchandise, stocking shelves, conducting cycle counts, and helping maintain accurate inventory records.
• Contribute to various store operations and team support tasks as needed to optimize store performance, merchandising, and overall efficiency.
• Support continuous improvement initiatives related to store processes and operational standards.

Skills

Strong communication

Customer-focused mindset

Willingness to learn

Education

High School Diploma or GED

Job description

NAPA Auto Parts in Dixon, CA is seeking a part-time Store Associate to serve as the primary contact for customers in the retail store, delivering accurate automotive parts solutions and a high-quality customer experience.

You will assist both retail and wholesale customers, use POS and catalog tools, and help maintain a welcoming, efficient store environment while building customer loyalty and teamwork.