Auto Parts Pro: Customer-Driven Store Associate

Genuine Parts Company; Columbia (SC); On-site; USD 28,000 - 36,000; Full time

Job summary

The Store Pro at NAPA, operated by Genuine Parts Company, is the primary touchpoint for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and deliver a high‑quality customer experience through product knowledge and responsive service.

In this role you will operate POS and inventory tools, assist with order fulfillment and deliveries, and collaborate with team members to maintain a fast‑paced, welcoming store environment that

Qualifications

• High School Diploma or GED required.
• Strong communication and interpersonal skills.
• Willingness to learn automotive parts and technology systems.

Responsibilities

• Provide accurate automotive parts solutions to retail and wholesale customers.
• Deliver a consistently positive and engaging customer experience.
• Utilize product knowledge to assist customers and support team members.
• Operate systems including POS, inventory/catalog tools, and communication devices.
• Maintain high energy and customer focus in a fast-paced retail environment.
• Support store operations including transactions, inquiries, and general workflow.
• Build relationships with customers to drive loyalty and repeat business.
• Coordinate and dispatch deliveries, pull and prepare orders for customers and drivers.

Skills

Customer service

Communication

Problem solving

Learning mindset

Education

High School Diploma or GED

Tools

POS systems

Inventory systems

Delivery management systems

Job description

The Store Pro at NAPA, operated by Genuine Parts Company, is the primary touchpoint for customers in the retail store. You will provide automotive parts solutions, support both retail and wholesale customers, and deliver a high‑quality customer experience through product knowledge and responsive service.

In this role you will operate POS and inventory tools, assist with order fulfillment and deliveries, and collaborate with team members to maintain a fast‑paced, welcoming store environment that