Parts Operations Supervisor

Cleveland Brothers Equipment Co; Howard (PA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) match

Profit sharing

PTO

Disability insurance

Job summary

Cleveland Brothers Equipment Co., Inc. is seeking a Parts Supervisor to lead the parts team and supervise shuttle drivers and warehouse staff.

You will coordinate with Branch Management, Inventory Control, IT, and Salesforce to ensure optimal parts availability and top-tier customer satisfaction. This role emphasizes accurate inventory management, process discipline, and driving customer loyalty while upholding safety and operational standards across our locations.

Qualifications

• Bachelor’s degree or the equivalent in Business.
• Supervisory experience or aptitude.
• The ability to coach, mentor, and develop employees.
• Excellent presentation, communication and customer satisfaction skills.
• Excellent computer skills including Microsoft Word, Excel, DBSi, Anteres, CID Web, OTV, and other web-based parts applications.

Responsibilities

• Supervise and schedule shuttle drivers and warehouse employees.
• Ensure internal and external customer satisfaction.
• Interact with Branch Management, Inventory Control, IT, and Salesforce.
• Monitor and maintain stated inventory levels.
• Provide and record employee training, guidance and discipline.
• Use metrics to improve Parts performance and customer experience.

Skills

Supervisory experience

Coaching & development

Customer satisfaction

Excellent communication

Microsoft Excel

DBSi

Anteres

CID Web

OTV

Education

Bachelor’s degree in Business

Tools

DBSi

Anteres

CID Web

OTV

WMS

Cat Commercial accounting

Job description

Cleveland Brothers Equipment Co., Inc. is seeking a Parts Supervisor to lead the parts team and supervise shuttle drivers and warehouse staff.

You will coordinate with Branch Management, Inventory Control, IT, and Salesforce to ensure optimal parts availability and top-tier customer satisfaction. This role emphasizes accurate inventory management, process discipline, and driving customer loyalty while upholding safety and operational standards across our locations.