Parts Operations Specialist

Lucid Motors; Chicago (IL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays

401(k) retirement plan

Equity program

Annual cash incentive

Job summary

Lucid Motors is hiring a Parts Advisor (back counter) in Chicago to oversee parts operations within the service center and maximize ROI through inventory management. You will support service advisers and technicians with accurate parts handling and timely availability.

The role requires 2–5 years of parts advisory experience, proficiency in parts catalogs, and the ability to work in a fast-paced environment. Training and safety certifications may be provided, including forklift certification.

Qualifications

• 2–5 years of experience as a Service Parts Advisor/back counter
• Proficiency in parts catalog search for specific repair needs
• Willingness to obtain forklift certification
• Ability to work independently in a fast-paced environment
• Excellent organizational and customer service skills
• Experience using Microsoft Office and DMS software

Responsibilities

• Effectively manage parts inventory and anticipate business needs
• Maintain accurate inventory control system with perpetual and annual inventories
• Order inventory and special-order parts for repairs
• Receive parts orders and stock them efficiently
• Manage parts transfers between Lucid Service locations
• Generate parts estimates for customers or internal fleet vehicles
• Stay up to date on part revision changes and refresh inventory
• Achieve a high First Time Fill Rate (FTFR) for the Parts Department
• Organize and oversee parts warranty returns
• Interpret automotive terminology for accurate part searches
• Promote sales of accessories according to Lucid guidelines
• Other duties as assigned

Skills

Parts inventory management

Customer service

Communication skills

Microsoft Office

DMS software

Education

AA/BS in Automotive Technology or Business Management

Tools

Parts catalog search

Job description

Lucid Motors is hiring a Parts Advisor (back counter) in Chicago to oversee parts operations within the service center and maximize ROI through inventory management. You will support service advisers and technicians with accurate parts handling and timely availability.

The role requires 2–5 years of parts advisory experience, proficiency in parts catalogs, and the ability to work in a fast-paced environment. Training and safety certifications may be provided, including forklift certification.