Back-Counter Parts Specialist

Lucid Motors; Houston (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

Paid time off

Paid holidays, paid sick leave

401(k) retirement plan

PTO accrual for hourly employees

PTO accrual for salaried employees

Equity program and discretionary cash-

Incentive and equity awards

Job summary

Lucid Motors seeks a Parts Advisor (back counter) to oversee parts operations within the service center, ensuring exceptional customer satisfaction while maximizing return on investment through parts inventory management. The role requires 2–5 years of experience as a Service Parts Advisor, proficiency in parts catalog search, forklift certification, and strong organizational and communication skills.

You will also work with MS Office and proprietary DMS software, lifting up to 50 lbs, and

Qualifications

• 2–5 years of experience as a Service Parts Advisor

Responsibilities

• Manage parts inventory to optimize operations
• Maintain inventory control system with perpetual and annual inventories
• Order inventory and special-order parts for repairs
• Receive parts orders and stock them efficiently
• Manage parts transfers between Lucid Service locations
• Generate parts estimates for customers, insurance companies or internal fleet vehicles
• Stay up to date on part revisions and refresh local inventory
• Aim for high First Time Fill Rate (FTFR) for the Service Center's Parts Department
• Organize and oversee parts warranty returns
• Interpret automotive terminology for accurate part searches
• Promote sales of accessories per Lucid guidelines
• Other duties as assigned

Skills

Parts catalog search

Independent worker

Communication

Microsoft Office

DMS software knowledge

Forklift certification

Customer service

Physical ability

Education

AA/BS in Automotive Technology or Business Management

Tools

Microsoft Office

DMS software

Job description

Lucid Motors seeks a Parts Advisor (back counter) to oversee parts operations within the service center, ensuring exceptional customer satisfaction while maximizing return on investment through parts inventory management. The role requires 2–5 years of experience as a Service Parts Advisor, proficiency in parts catalog search, forklift certification, and strong organizational and communication skills.

You will also work with MS Office and proprietary DMS software, lifting up to 50 lbs, and