EV Parts & Inventory Specialist

Lucid Motors; Coolidge (AZ); On-site; USD 28,000 - 39,000; Full time

Job summary

Lucid Motors is seeking a Parts Advisor (back counter) to oversee parts operations in the service center, ensuring high customer satisfaction and optimized inventory.

Responsibilities include managing inventory, processing orders, and facilitating parts transfers between Lucid locations. Candidates should have 2–5 years of experience, strong catalog/search skills, and the ability to lift 50 lbs and work weekends when needed.

Qualifications

• 2 – 5 years of experience as a Service Parts Advisor (back counter).
• Proficiency in parts catalog search for specific repair needs.
• Willingness to obtain forklift certification.
• Ability to work independently and make timely decisions in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to use basic computer applications such as Microsoft Office and learn proprietary DMS software.
• Ability to lift 50 lbs.
• Standing, walking, and bending for extended periods.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year.

Responsibilities

• Effectively manage parts inventory by anticipating and addressing business needs to optimize operations
• Maintains an accurate and effective parts inventory control system that includes perpetual and annual inventories
• Order inventory and special-order parts for repairs
• Receive parts orders and stock them efficiently in designated storage area or assigned bins
• Effectively manages parts transfers from one Lucid Service location to another if applicable
• Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor
• Stay up to date on latest part revision changes and refresh local inventory accordingly
• Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department, ensuring timely and accurate service
• Organize and oversee parts warranty returns, both in the system and physically
• Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering
• Promote sales of accessories according to Lucid guidelines
• Other duties as assigned

Skills

Customer service

Communication skills

Attention to detail

Independent decision-making

Fast-paced work

Education

AA/BS Automotive Technology or Business Management

Tools

DMS software

Microsoft Office

Parts catalog search

Job description

Lucid Motors is seeking a Parts Advisor (back counter) to oversee parts operations in the service center, ensuring high customer satisfaction and optimized inventory.

Responsibilities include managing inventory, processing orders, and facilitating parts transfers between Lucid locations. Candidates should have 2–5 years of experience, strong catalog/search skills, and the ability to lift 50 lbs and work weekends when needed.