Parts Manager

Lyle-Machinery; Richland (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Disability

Paid Training

Paid Time Off

Job summary

Lyle Machinery Co. in Richland, MS is seeking a Parts Department Manager to lead our parts operations and drive customer service excellence.

You will oversee the department’s financial performance, manage staff, and coordinate with service and sales teams to ensure timely parts availability. The role requires experience in heavy equipment dealerships, strong leadership, and a commitment to operational efficiency.

Qualifications

• Experience in heavy or agricultural equipment dealership preferred.
• Previous Parts Department experience preferred.
• Prior management experience preferred.
• Excellent communication and customer service skills.
• Willingness to work extended hours and weekends when required.
• High School Diploma or GED is required; further education preferred.

Responsibilities

• Responsible for the financial performance of the department and achievement of desired metrics, including profitable sales growth, disciplined expense control and targeted net return on sales.
• Assists at parts counter as needed to support customer sales.
• Responsible for recruiting, hiring and retaining talented employees and effectively developing department personnel.
• Responsible for creating customer friendly retail environment within the parts department, including promotional marketing, merchandising of showroom, and reinforcing excellent customer service skills.
• Promotes teamwork and maintains a positive attitude across departments and locations.
• Collaborates with inventory control manager to ensure proper on-hand parts inventory to meet customer demand while achieving inventory performance standards.
• Oversees ongoing inventory processes to ensure proper inventory control.
• Other responsibilities and duties as assigned by management.

Skills

Heavy or Agriculture equipment

Parts Department experience

Management experience

Communication skills

Customer service skills

Willingness to work extended hours and

Education

High School Diploma or GED

Associates or Bachelor’s Degree preferred

Job description

Description

Lyle Machinery Co. is a diversified equipment dealer located at the “crossroads of the South” and for over 35 years, LMC has fostered a supportive and balanced culture to accomplish our shared values. We've added a location just down the road from our Headquarters in Richland, Mississippi, dedicated especially to Parts & Service. With several locations across MS, AL, LA, FL, and TX, LMC performs service and repairs, both on-site and in the field, in addition to the sales, leases and rentals of heavy and compact equipment.

#1 Komatsu Market Share Dealer in North America for the past 7 years, but we have also been Dealer of the Year for many of our other OEMs with whom we’ve partnered.

Essential Job Functions:

• Responsible for the financial performance of the department and achievement of desired metrics, including profitable sales growth, disciplined expense control and targeted net return on sales. Also accountable for the evaluation and reshaping of departmental processes to improve efficiency.
• Assists at parts counter as needed to support customer sales.
• Responsible for recruiting, hiring and retaining talented employees and effectively developing department personnel. Provides consistent and clear direction for subordinates. Sets a positive example for all employees by following and enforcing company policy.
• Responsible for creating customer friendly retail environment within the parts department, which includes promotional marketing, merchandising of showroom, and reinforcing excellent customer service skills among direct reports. Executes follow up process on all invoices over $2,500.00.
• Demonstrates a genuine concern for Lyle Machinery as a whole. Exhibits outstanding communication skills, cooperates and works seamlessly with other departments and locations within Lyle Machinery. Promotes teamwork, maintains a positive attitude, and supports the concept of one face to our customers.
• Collaborates with inventory control manager to ensure proper on-hand parts inventory to meet customer demand while achieving desired inventory performance standards. Conducts annual physical inventory and facilitates perpetual inventory process of all parts and related inventories. Oversees ongoing inventory processes to ensure proper inventory control.
• Other responsibilities and duties as assigned by management.

Requirements

Skills and Qualifications:

• Previous Heavy or Agriculture equipment dealership experience preferred but not required
• Previous Parts Department experience preferred
• Prior management experience preferred
• Ability to effectively communicate individually and in a group setting with customers and employees
• Willingness to work extended hours and weekends when required
• Excellent customer service skills
• High School Diploma or GED equivalent required, Associates or Bachelor’s Degree Preferred

Physical:

• Ability to see in full range color
• Ability to kneel, climb, bend, twist, lift and squat to service equipment
• Ability to lift, push and pull up to 50lbs
• Must be able to work in any weather environment
• Must be able to safely operate in, around, under and on top of equipment

Benefits:

• Medical/Dental/Vision/Disability/Paid Training/Paid Time Off and more!

*This job description outlines specific duties that are expected for the position; however, it is not intended to cover every aspect of the position nor is it in any way to be interpreted or construed as a contract of employment.