Service Administration

Lyle-Machinery; Summit (MS); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid vacations

Job summary

Lyle Machinery Co. in the Southeast is seeking a Service Admin to support technicians in the shop and branch manager. This role focuses on service workflows for heavy and compact equipment, not a general clerical position.

You will monitor repair orders, coordinate with departments, and help manage invoices and budget reporting. The position requires attention to detail, organization, and ability to multi-task in a fast-paced environment.

Qualifications

• High school diploma or GED required; associate degree preferred.
• Three years of industry or equivalent experience (heavy equipment) preferred.
• Ability to learn machine-specific functions and needs.
• Basic to intermediate computer skills and MS Office proficiency.
• Must be reliable, organized and detail-oriented.

Responsibilities

• Maintain and monitor records of repair orders and related data.
• Follow up with other departments on open issues.
• Supervise opening, updating and closing of work orders.
• Verify and process invoices.
• Prepare service department correspondence as directed by Service Manager.
• Order and maintain shop and field service supplies.
• Other tasks as assigned by management.

Skills

Organizational skills

Attention to detail

Multi-tasking

Computer literacy

Team oriented

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Description

Lyle Machinery Co. is a diversified equipment dealer in the southeast. For over 35 years, we have operated on the shared-value system, to perform service and repairs, both on-site and in the field, in addition to sales, leases and rentals of heavy and compact equipment.

We offer the best products, knowledge, support and service to our customers in heavy/compact construction, forestry, material handling, asphalt, concrete, pipeline, and scrap industries. Not only do we maintain a robust inventory of parts and equipment, but we also have a large variety of rental units available for those last-minute needs.

Duties: As a Service Admin (Industry-specific), your primary responsibility will be supporting our technicians in the shop and branch manager. This is NOT a general clerical position. General knowledge of work order systems for service in Automotive, Construction, Agricultural, and/or Utility experience is required.

Duties

• Maintaining and monitoring detailed records of life cycles of the repair orders, and other required data, including but not limited to, DOT requirements, payroll information, and asset service records
• Follow up with other inter-company departments on open issues
• Supervision of the opening, updating, and closing of work orders
• Verification and processing of invoices
• Requiredreporting for budgetary issues
• Prepareservice department correspondence as directed by Service Manager
• Orderingand maintaining needed shop and field service supplies
• Othertasks as assigned by management

Requirements

• High school degree or GED equivalent; Associate's degree preferred
• Three (3) years industry or equivalent preferred (industrial, agricultural, orheavy equipment)
• Ability to learn machine specific functions and needs
• Basic to intermediate computer skills and knowledge in Microsoft Office applications
• Must have excellent organizational skills and attention to detail conducive to multi-tasking.
• Must be goal-oriented, work well with others, and adaptable to execute varioustasks, daily
• Must be able to report to work as scheduled every day
• Some weekend work and/or overtime, as necessary

Benefits

• Wages competitively aligned, medical, dental & vision packages, Life, AD&D, paid vacations, 401(K) and PSP.

*This job description outlines specific duties that are expected for the position, however, it is not intended to cover every aspect of the position, nor is it in any way to be interpreted as a contract for employment.