Strategic Parts Department Manager

Lyle-Machinery; Richland (MS); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/Dental/Vision/Disability

Paid Training

Paid Time Off

Job summary

Lyle Machinery Co. in Richland, MS is seeking a Parts Department Manager to lead our parts operations and drive customer service excellence.

You will oversee the department’s financial performance, manage staff, and coordinate with service and sales teams to ensure timely parts availability. The role requires experience in heavy equipment dealerships, strong leadership, and a commitment to operational efficiency.

Qualifications

• Experience in heavy or agricultural equipment dealership preferred.
• Previous Parts Department experience preferred.
• Prior management experience preferred.
• Excellent communication and customer service skills.
• Willingness to work extended hours and weekends when required.
• High School Diploma or GED is required; further education preferred.

Responsibilities

• Responsible for the financial performance of the department and achievement of desired metrics, including profitable sales growth, disciplined expense control and targeted net return on sales.
• Assists at parts counter as needed to support customer sales.
• Responsible for recruiting, hiring and retaining talented employees and effectively developing department personnel.
• Responsible for creating customer friendly retail environment within the parts department, including promotional marketing, merchandising of showroom, and reinforcing excellent customer service skills.
• Promotes teamwork and maintains a positive attitude across departments and locations.
• Collaborates with inventory control manager to ensure proper on-hand parts inventory to meet customer demand while achieving inventory performance standards.
• Oversees ongoing inventory processes to ensure proper inventory control.
• Other responsibilities and duties as assigned by management.

Skills

Heavy or Agriculture equipment

Parts Department experience

Management experience

Communication skills

Customer service skills

Willingness to work extended hours and

Education

High School Diploma or GED

Associates or Bachelor’s Degree preferred

Job description

Lyle Machinery Co. in Richland, MS is seeking a Parts Department Manager to lead our parts operations and drive customer service excellence.

You will oversee the department’s financial performance, manage staff, and coordinate with service and sales teams to ensure timely parts availability. The role requires experience in heavy equipment dealerships, strong leadership, and a commitment to operational efficiency.