Parts Inventory Pro - Service Center Advisor

Lucid Motors; San Jose (CA); On-site; USD 85,962,000 - 117,482,000; Full time

Job summary

Lucid Motors is seeking a Parts Advisor to oversee parts operations in the service center, ensuring top customer satisfaction while maximizing ROI through inventory control. You will manage parts from orders to stock, support transfers across locations, and generate estimates for customers and fleet vehicles.

The role requires 2–5 years in a Parts Advisor role, strong catalog search skills, forklift certification willingness, and the ability to work independently in a fast-paced environment.

Qualifications

• 2–5 years of experience as a Service Parts Advisor in a fast-paced service center.
• Proficiency in parts catalog search for repair needs.
• Willingness to obtain forklift certification and safety-minded.

Responsibilities

• Effectively manage parts inventory by anticipating and addressing business needs to optimize operations.
• Maintains an accurate and effective parts inventory control system including perpetual and annual inventories.
• Order inventory and special-order parts for repairs.
• Receive parts orders and stock them efficiently in designated storage area or assigned bins.
• Effectively manages parts transfers between Lucid Service locations if applicable.
• Generates parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor.
• Stay up to date on latest part revision changes and refresh local inventory accordingly.
• Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department, ensuring timely and accurate service.
• Organize and oversee parts warranty returns, both in the system and physically.
• Interpret automotive terminology for precise parts ordering within the catalog.
• Promote sales of accessories according to Lucid guidelines.
• Other duties as assigned

Skills

Parts inventory management

Parts catalog search

Customer service

Microsoft Office

DMS software

Education

AA/BS in Automotive Technology or Business Management

Tools

DMS software

Job description

Lucid Motors is seeking a Parts Advisor to oversee parts operations in the service center, ensuring top customer satisfaction while maximizing ROI through inventory control. You will manage parts from orders to stock, support transfers across locations, and generate estimates for customers and fleet vehicles.

The role requires 2–5 years in a Parts Advisor role, strong catalog search skills, forklift certification willingness, and the ability to work independently in a fast-paced environment.