Automotive Parts Specialist — Fast-Paced Service Center

Lucid Motors; Plainview (NY); On-site; USD 38,572 - 52,348; Full time

Benefits offered by this job

Medical, dental, and vision

401(k) retirement plan

Paid time off

Job summary

Lucid Motors in Plainview, NY seeks a Service Parts Advisor to manage and optimize parts inventory for our Service Center. You will dispatch parts to technicians, search parts catalogs, and generate estimates to support repairs, while maintaining accurate inventory records.

The role requires 2–5 years in a similar position, ability to lift 50 lbs, and willingness to work weekends. Training on CPR and Lucid DMS software is provided. Base pay is hourly with full benefits.

Qualifications

• 2–5 years of experience as a Service Parts Advisor (back counter).
• Proficiency in parts catalog search for specific repair needs.
• Willingness to obtain forklift certification.
• Ability to work independently and make timely decisions in a fast-paced environment.
• Excellent organizational skills and attention to detail.
• Excellent communication and customer service skills.
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software.
• Ability to lift 50 lbs.
• Standing, walking, and bending for extended periods of time.
• Full-time, including weekends or extended hours during busy periods.
• Willingness to complete Lucid provided CPR training post hire.
• Valid driver’s license with no suspensions within the past year.

Responsibilities

• Effectively manage parts inventory by anticipating and addressing business needs to optimize operations.
• Maintain an accurate and effective parts inventory control system that includes perpetual and annual inventories.
• Order inventory and special-order parts for repairs.
• Receive parts orders and stock them efficiently in designated storage area or assigned bins.
• Effectively manage parts transfers from one Lucid Service location to another if applicable.
• Generate parts estimates for customers, insurance companies or internal fleet vehicles to be sold by service advisor.
• Stay up to date on latest part revision changes and refresh local inventory accordingly.
• Achieve and maintain a high First Time Fill Rate (FTFR) for the Service Center’s Parts Department, ensuring timely and accurate service.
• Organize and oversee parts warranty returns, both in the system and physically.
• Interpret and understand automotive terminology, enabling accurate and efficient part searches within the catalog allowing for precise parts ordering.
• Promote sales of accessories according to Lucid guidelines.
• Other duties as assigned

Skills

Parts inventory management

Customer service

Attention to detail

Communication skills

MS Office competency

Decision making under pressure

Safety awareness

Education

AA/BS in Automotive Technology or Business Management

Tools

Proprietary DMS software

Job description

Lucid Motors in Plainview, NY seeks a Service Parts Advisor to manage and optimize parts inventory for our Service Center. You will dispatch parts to technicians, search parts catalogs, and generate estimates to support repairs, while maintaining accurate inventory records.

The role requires 2–5 years in a similar position, ability to lift 50 lbs, and willingness to work weekends. Training on CPR and Lucid DMS software is provided. Base pay is hourly with full benefits.