EV Service Parts & Inventory Specialist

Lucid Motors; Millbrae (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Lucid Motors is seeking a Parts Advisor (back counter) to oversee parts operations at the service center, ensuring top customer satisfaction while maximizing ROI through inventory management.

You will handle inventory control, order parts, and assist service advisors with accurate parts searches and estimates. A forklift certification is preferred, with full-time hours including weekends during busy periods.

Qualifications

• 2–5 years as a Service Parts Advisor with a track record of dispatching parts to technicians

Responsibilities

• Effectively manage parts inventory by anticipating business needs to optimize operations
• Maintain an accurate parts inventory control system with perpetual and annual inventories
• Order inventory and special-order parts for repairs
• Receive parts orders and stock them efficiently in designated storage areas
• Manage parts transfers between Lucid Service locations when applicable
• Generate parts estimates for customers, insurance companies, or internal fleet vehicles
• Stay up to date on part revision changes and refresh local inventory
• Achieve and maintain a high First Time Fill Rate (FTFR) for the Parts Department
• Organize and oversee parts warranty returns in system and physically
• Interpret automotive terminology for precise parts searches in catalog
• Promote sales of accessories per Lucid guidelines
• Other duties as assigned

Skills

Parts inventory management

Customer service

Parts catalog search

Forklift certification

Independent decision making

Microsoft Office

Attention to detail

Communication skills

Physical stamina

Education

AA/BS in Automotive Technology or Business Management

Tools

DMS software

Job description

Lucid Motors is seeking a Parts Advisor (back counter) to oversee parts operations at the service center, ensuring top customer satisfaction while maximizing ROI through inventory management.

You will handle inventory control, order parts, and assist service advisors with accurate parts searches and estimates. A forklift certification is preferred, with full-time hours including weekends during busy periods.