Parts Dept Manager — Lead, Grow, with Flexible Scheduling

PRAB, Inc.; Kalamazoo (MI); On-site; USD 50,000 - 75,000; Full time

Job summary

PRAB, Inc. in Kalamazoo, MI is seeking a Parts Department Manager to lead quoting, order entry, and support for internal and external customers.

You will manage the team responsible for computer-aided tools and process improvement within the Parts Department. Responsibilities include maintaining price lists, ensuring timely quotes, coordinating with engineering and service, and driving metrics to increase department efficiency while upholding high ethical standards and customer service

Qualifications

• Associate degree or relevant experience required.
• Proficient with MS Word, Excel and Outlook.
• Ability to read engineering drawings and electrical schematics.
• Experience with AutoCAD and BOM handling.
• Strong verbal and written communication with customers.

Responsibilities

• Lead the Quoting, Utility and Order Entry Specialist teams.
• Maintain price lists for all product lines.
• Accurately enter parts and services to be quoted.
• Ensure timely quotes: 24-hour standard; emergency quotes by end of day.
• Collaborate with engineering and service groups to resolve discrepancies.
• Promote department excellence and develop metrics.

Skills

Microsoft Word

Outlook

Excel

Blueprint Reading

Engineering Drawings

Education

Associate's Degree or Applicable Experience

Tools

Microsoft Office

ERP/CRM systems

AutoCAD

Job description

PRAB, Inc. in Kalamazoo, MI is seeking a Parts Department Manager to lead quoting, order entry, and support for internal and external customers.

You will manage the team responsible for computer-aided tools and process improvement within the Parts Department. Responsibilities include maintaining price lists, ensuring timely quotes, coordinating with engineering and service, and driving metrics to increase department efficiency while upholding high ethical standards and customer service