Parts Delivery

Fred Anderson Chevrolet, Buick, GMC Cadillac; Oakwood (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Culture of caring

Great leadership

Training & development

401k with company match

Health benefits

Telehealth services

Paid time off

Maternity/Paternity leave

Employee discounts

Job summary

Fred Anderson Chevrolet is seeking an energetic, customer-focused individual to be the first point of contact for our Parts Delivery Team. You will deliver and pick up parts for the dealership, loading and unloading as needed, and you will interact with customers and staff in a professional, friendly manner.

The ideal candidate has basic computer skills, a valid in-state driver’s license, and the ability to multi-task in a fast-paced dealership environment.

Qualifications

• Moderate computer skills and willingness to learn new programs.
• Good communication skills with customers and staff.
• Valid in-state driver’s license required.
• Ability to multi-task in a fast-paced dealership environment.

Responsibilities

• Deliver and pick up parts for the location and other local shops or dealerships.
• Load and unload deliveries when needed.
• Interact with customers, vendors and colleagues in a professional manner.

Skills

Customer service

Communication skills

Valid driver’s license

Multi-tasking

Job description

Join our team: Fred Anderson Chevrolet is looking for an energetic and outgoing personality with a proven track record of customer service to be the first point of contact for our Parts Delivery Team.

The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including Toyota, Subaru, Nissan, Kia, Buick, GMC, Chevrolet, Cadillac, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success.

What we have to offer:

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Leadership development, innovative training and learning systems
• Competitive compensation plans, with 401k plan and company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Paid employee referral, recognition, and bonus programs
• Paid time off, bereavement, and vacation benefits
• industry leading maternity and paternity leave
• Employee discounts on parts, service, and vehicle purchases

Position Summary:

Deliver and pick up parts that are ordered for this location or ordered by another local body shop, garage, dealership, etc. Responsible for loading and unloading deliveries when possible.

Goals and Expected Behaviors:

1. Increase/improve customer retention and loyalty for the entire dealership and company while achieving excellent customer service scores Greet guests, employees and visitors with a smile in a friendly manner Fulfill commitments Assist guests anytime and anywhere in the dealership Act, speak, dress and behave professionally at all times Anticipate the guests needs by listening and asking clarifying questions
2. Maintain efficiency of the shop Plan, organize and maintain efficient work flow Know product inventory
3. Effectively Communicate with Others Work as a team with parts manager, parts stocker, and parts delivery Ensure the right parts are picked up from other locations Correctly and efficiently load, unload, and deliver parts Deliver parts ordered by other shops, dealerships, etc Ensure the right parts are loaded onto the delivery truck Pick up parts from other shops, dealerships, etc Communicate any issues with parts delivery or pick up
4. Maintain CSI standards and contribute to overall shop CSI Dress and Act Professionally Maintain shop cleanliness
5. Maintain a safe shop and work in accordance to safety standards Drive in a safe manner obeying all traffic laws Lift and carry objects according to safety procedures Ask for assistance when lifting and/or carrying heavy objects Keep shop clean and free from slip, trip and other hazards

Essential Functions of the Position

• Operate a phone, computer and other general office equipment
• Work with the public in a professional and guest centric manner
• Must have a valid driver’s license and be able to operate a vehicle
• Communicate with guests, vendors, managers, and co-workers; Listen to guests and understand what they are saying
• Ability to read, understand and follow instructions
• Answer questions regarding vehicles, the dealership and service
• Know the features of the vehicles and be able to accurately and clearly communicate them to a guest base from a broad range of backgrounds

Skills, Education and Certification Requirements:

• Moderate computer skills and demonstrated ability to learn other programs
• Ability to effectively build a rapport with others
• Good communication skills
• Valid in-state driver’s license
• Ability to multi-task in a fast paced Dealership
• General knowledge of vehicles and parts
• Physical Demands

Physical Demands

• Works in a variety of temperatures; periodically exposed to the weather including rain, snow, heat and cold Bends, stoops and goes from a standing position to a squatting position (and vice versa) several times throughout the work shift
• Pushes, pulls, lifts and carries objects up to 30 pounds frequently
• Pushes, pulls, lifts and carries objects up to 65 pounds occasionally
• Uses hands, wrists and arms in repairing vehicles with twisting, grasping and other motions
• Travels throughout the dealership and lots occasionally on foot and in some circumstances a Company provided golf cart
• Drives and parks cars

Why Automotive:

Career growth:

Endless opportunities for career development within our organization, with development programs and training to get you where you want to be.

Stability:

Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities

Technology:

There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

Promise, Values, The 'Four Gears'

Our Promise To create value, earn trust and provide a remarkable experience for our customers and associates
Our Values Trust Continuous Improvement Respect for all people
Prepare to win The Four Gears
1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards
2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions
3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve
4. Celebrate wins Be positive Have fun Acknowledge success