Business Development Coordinator

AGV-25 Anderson Greenville AA, LLC; United States; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health benefits with telehealth

401k retirement with company match

Paid time off and vacation

Employee discounts on parts and 서비스

Relocation packages

Referral program

Training and development

Maternity/paternity leave

Job summary

Anderson Automotive Group's Fred Anderson location is seeking a friendly, detail‑oriented sales appointment setter/BDC representative. You will handle customer calls, respond to inquiries, and schedule appointments, contributing to a smooth sales process.

No automotive experience required; training provided. The role offers base plus bonus, benefits, and paths for growth within our family‑owned group, with a culture of care and opportunities across our Southeast markets.

Qualifications

• Prior customer service experience required.
• Excellent teamwork skills and positive, hardworking demeanor.
• Strong computer skills and ability to use software.
• Time management and strong listening abilities; organize well.

Responsibilities

• Answer calls and set up sales appointments for customers.
• Respond to inquiries via email, phone, and live chat using scripts.
• Follow up with interested leads for up to 90 days and with no-shows.
• Provide product information and direct customers to dealership resources.
• Participate in team/process development and maintain positive relationships.
• Use CRM tracking system daily.
• Walk the lot to stay up to date on inventory.
• Assist with fueling vehicles and moving them to detailing.

Skills

Customer service experience

Teamwork

Positive demeanor

Computer skills

Eagerness to improve

Time management

Listening skills

Organizational skills

Driver’s license with acceptable MV

Education

High school diploma or equivalent

Tools

CRM software

Job description

Do you enjoy helping people? Self-motivated? Love providing outstanding customer service? If this sounds like you, we want you on our team! Our Fred Anderson location is looking for sales appointment setters/BDC reps.

Why work with us?

• 5-day work weeks - CLOSED ON SUNDAYS
• Flexible Saturday shifts
• No prior automotive experience needed - Training is provided
• Competitive pay plans with base + bonus

What we offer:

• A culture of caring, belonging, and respect for everyone
• Managers that people want to work with
• Career growth and advancement
• Leadership development, innovative training, and learning systems
• Competitive compensation plans
• 401k retirement plans with company match
• Comprehensive health benefits packages, including telehealth and behavioral health services
• Industry-leading maternity and paternity leave
• Relocation packages
• Paid employee referral program
• Recognition and bonus programs
• Paid time off, bereavement, and vacation benefits
• Employee discounts on parts, service, vehicle purchases, and local entertainment

Responsibilities:

• Answer customer calls and establish follow-up with sales appointments
• Respond quickly to internet, phone, and live chat inquiries using email, scripts, and templates
• Continuous follow-up with interested leads for 90 days as well as following up with leads that are not ready to make an appointment or no-show
• Provide customers with product information and direct them to appropriate dealership resources
• Participate in team and process development sessions- keeping positive relationships with teammates, sales teams, and dealership management
• Utilize CRM tracking system daily
• Walking the lot to stay up to date on inventory
• Assisting with getting vehicles fueled up and over to our detail departments

Qualifications:

• Prior customer service experience
• Excellent teamwork skills
• Positive and hardworking demeanor
• Strong computer skills with the ability to use computer software
• Eagerness to improve and collaborative attitude
• Time management skills
• Strong listening skills with ability to build rapport with others
• Organizational skills
• Valid Driver’s license with acceptable motor vehicle record
• High school diploma or equivalent

Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities. Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.

The Anderson Automotive Group is a family owned and operated business with over sixty five years of history. Our franchise car dealerships represent world class manufacturers in some of the best markets in the Southeast. Founded in 1955, our roots run deep in our communities with leadership, involvement and philanthropy. We take pride in operating at a high level. Our focus stretches beyond the car industry. We strive to be a progressive, world class retailer and service provider.

The Promise

To create value, earn trust and provide a remarkable experience for our customers and associates

Values

Trust Continuous Improvement Respect for all people Prepare to win

The Four Gears

1. Be a leader Leadership begins with yourself Take initiative and ownership Set a good example with high standards
2. Deliver the best experience Our product is the experience we provide The experience goes far beyond a car or a repair Every customer, every time, no exceptions
3. Master the basics Strive to excel at the most essential functions of your role Consistent high performance relies on being exceptional with the basics Measure and improve
4. Celebrate wins Be positive Have fun Acknowledge success

Anderson Automotive Group is always looking for great talent.