Parts Counterperson

Gateway Truck & Refrigeration; Nashville (TN); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Monthly Bonuses

Health, Dental and Vision Insurance

401K with company matching

Disability Insurance

Descripción de la vacante

Gateway Truck & Refrigeration in Nashville, TN is seeking a customer-focused Parts Counter Associate. You will provide exemplary service to in-person and phone customers, using knowledge of replacement parts and systems to answer questions and resolve issues.

You will support inventory, merchandising, and order fulfillment with a team-oriented approach. The role requires strong communication, organization, and basic computer skills; forklift experience is a plus.

Formación

• Customer-focused and able to resolve questions tactfully.
• Strong verbal and written communication skills.
• Able to stay organized and accurate with inventory tasks.

Responsabilidades

• Provide exemplary customer service in person and over the phone.
• Answer and resolve questions using parts and systems knowledge.
• Promote merchandising specials and product line awareness.
• Assist in warehouse and vehicle inventory counts and adjustments.
• Partner with Sales and Service to fulfill orders.
• Assist in parts display merchandising and shipping/receiving.

Conocimientos

Customer service

Communication skills

Team player

Organized

Microsoft Office

Educación

High school diploma or equivalent

Herramientas

Outlook

Microsoft Office

Descripción del empleo

As a well-known Carrier Refrigeration and Volvo dealership, we have 16 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard working team in Nashville, TN! We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!

Job Duties

• Provide exemplary customer service to in-person and over the phone customers
• Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines
• Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale
• Assist in warehouse and vehicle inventory counts and adjustments
• Partner with Sales and Service department to fulfill customer orders
• Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders
• Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales
• Other duties as assigned

Desired Competencies

• Experience with heavy equipment and/or refrigeration unit parts preferred
• Excellent verbal and written communication skills
• Organized and detail oriented
• Team Player
• Basic computer skills to include outlook and Microsoft office suite
• Flexibility to meet changing demands

Qualifications

• Safety focused
• High school diploma or equivalent
• Valid driver's license
• Forklift operation experience preferred
• 2+ years' experience as a Parts Counter person or similar position preferred

Benefits

• Monthly Bonuses
• Health, Dental and Vision Insurance
• 401K with company matching
• Company paid Short-term & Long-Term Disability Insurance

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.