Parts Counterperson

Gateway Industrial Power, Incorporated; Collinsville (IL); Sur place; USD 35 000 - 45 000; Plein temps

Avantages offerts par ce poste

Monthly Bonuses

Health, Dental and Vision Insurance

401K with company matching

Short-term & Long-Term Disability

Résumé du poste

Gateway Industrial Power, Incorporated is seeking a Parts Counterperson in Collinsville, IL. You will deliver strong customer service in person and by phone, using knowledge of replacement parts to resolve questions and drive sales across product lines.

You’ll also assist with inventory, coordinate with Sales/Service, maintain displays, and help with shipping/receiving. A HS diploma is required; forklift experience is a plus. This role emphasizes reliability and teamwork.

Qualifications

• 2+ years' experience as a Parts Counter person or similar position preferred but not required.
• Forklift operation experience preferred.
• Valid driver's license.
• Safety focused.

Responsabilités

• Provide exemplary customer service to in-person and over the phone customers.
• Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines.
• Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale.
• Assist in warehouse and vehicle inventory counts and adjustments.
• Partner with Sales and Service department to fulfill customer orders.
• Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders.
• Adhere to all policies for pricing, loss inventory prevention and tracking loss sales.
• Other duties as assigned.

Connaissances

Heavy equipment parts experience

Refrigeration parts experience

Excellent verbal and written skills

Organized and detail oriented

Team player

Basic computer skills (Outlook, MS-365

Flexibility to meet changing demands

Formation

High school diploma or equivalent

Outils

Outlook

Microsoft Office Suite

Description du poste

Parts Counterperson

As a well-known Carrier Refrigeration and Volvo dealership, we have 16 locations throughout Illinois, Missouri, Wisconsin and Tennessee. Come join our hard working, long-standing, and highly reviewed branch in Collinsville, IL.

We are a family owned business that values our employees beyond just paying them for work. We want our employees to be proud of GTR and enjoy coming to work each day. If you describe yourself as a people person and a great communicator, this is the position for you!

Job Duties:

• Provide exemplary customer service to in-person and over the phone customers


• Answer and resolve customer questions using component and product knowledge of replacement parts and systems for all product lines


• Promote all merchandising specials, advertisement, and product lines awareness to customers to drive units per sale


• Assist in warehouse and vehicle inventory counts and adjustments


• Partner with Sales and Service department to fulfill customer orders


• Assist in parts display merchandising, warehouse maintenance and department housekeeping to include shipping and receiving parts orders


• Adhere to all GTR policies and procedures for pricing, loss inventory prevention and tracking loss sales


• Other duties as assigned

Desired Competencies:

• Experience with heavy equipment and/or refrigeration unit parts is beneficial but not required


• Excellent verbal and written communication skills


• Organized and detail oriented


• Team Player


• Basic computer skills to include outlook and Microsoft office suite


• Flexibility to meet changing demands

Qualifications:

• Safety focused


• High school diploma or equivalent


• Valid driver's license


• Forklift operation experience preferred


• 2+ years' experience as a Parts Counter person or similar position preferred but not required

Benefits:

• Monthly Bonuses


• Health, Dental and Vision Insurance


• 401K with company matching


• Company paid Short-term & Long-Term Disability Insurance

We\'re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.