Parts Counterperson

Illinois Division; Glenview (IL); On-site; USD 50,000 - 55,000; Full time

Benefits offered by this job

Employee vehicle purchase plans

Product/service discounts

Saturday lunches

Paid training

Job summary

Fields Auto Group is seeking a dynamic Parts Counter Person to join our team, support our operations, and deliver exceptional customer experiences. We are a family-owned and operated business driven by our core values.

If you thrive in a professional, fast-paced environment that prioritizes collaboration and internal promotion, we want to hear from you! The role focuses on customer service, parts lookup and ordering, collaboration with service departments, inventory control, and handling

Qualifications

• High school diploma or equivalent.
• Auto parts sales experience preferred.
• Strong organizational, time management, and communication skills.
• Ability to read technical documents and calculate figures (discounts, percentages, commissions).

Responsibilities

• Greet customers, answer calls, provide price quotes, and manage the sales process from start to finish.
• Read and interpret parts catalogs, locate out-of-stock items, and place emergency orders when necessary.
• Review body shop estimates to verify part accuracy and ensure internal requests are billed to service repair orders.
• Pull and fill orders from stock, perform weekly bin checks, and notify the Parts Manager about out-of-stock items.
• Receive payments from retail customers and obtain proper credit authorizations.

Skills

Organizational skills

Time management

Communication skills

Education

High school diploma or equivalent

Job description

Fields Auto Group is seeking a dynamic Parts Counter Person to join our team, support our operations, and deliver exceptional customer experiences. We are a family-owned and operated business driven by the "Fields Five" core values: Safety, Integrity, Courtesy, Presentation, and Efficiency. If you thrive in a professional, fast-paced environment that prioritizes collaboration, transparency, and internal promotion, we want to hear from you!

Compensation & Benefits

• Pay: $50,000-$55,000 DOE
• Health & Wellness: Medical, dental, vision, short- and long-term disability, and paid basic life insurance
• Retirement: 401(k) plan
• Time Off: Paid Personal Time Off (PTO)
• Perks: Employee vehicle purchase plans, product/service discounts, and Saturday lunches
• Growth: Paid training and a strong culture of promoting from within

Key Responsibilities

• Customer Service: Greet customers, answer phone calls, provide accurate price quotes, and manage the sales process from start to finish.
• Parts Lookup & Ordering: Read and interpret parts catalogs, locate out-of-stock items from outside sources, and place emergency orders when necessary.
• Collaboration: Review body shop estimates to verify part accuracy and ensure all internal requests are properly billed to service repair orders.
• Inventory Control: Pull and fill orders from stock, perform weekly bin checks, and notify the Parts Manager of out-of-stock items or critical shop materials.
• Transactions: Receive payments from retail customers and obtain proper credit authorizations.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Auto parts sales experience is highly preferred.
• Skills: Strong organizational, time management, and communication skills.
• Math & Comprehension: Ability to read technical documents (safety rules, manuals) and calculate figures (discounts, percentages, commissions).

Physical Demands & Work Environment

• Environment: Moderate noise level in a professional office/dealership setting.
• Demands: Requires frequent standing, walking, sitting, talking, and listening.
• Lifting: Must be able to regularly lift and move up to 20 pounds.