Parts Counterperson

Toyota of Santa Barbara; Santa Barbara (CA); Sur place; USD 40 000 - 80 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision

401K

Paid vacation and holidays

Résumé du poste

Toyota of Santa Barbara is seeking a Parts Counterperson to support our team and deliver exceptional experiences to customers in a fast-paced, professional setting.

The role involves managing the parts sales workflow, coordinating with staff and customers, and ensuring accurate pricing and part availability. A high school diploma and prior auto parts sales experience are preferred, with a focus on accuracy, efficiency, and customer service.

Qualifications

• High School Diploma or equivalent required.
• Prior auto parts sales experience preferred.
• Eager to improve in a dynamic work environment.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate figures including discounts, interest, commissions, proportions, and volumes.
• Valid driver’s license with a clean driving record.

Responsabilités

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively about customer parts status.
• Read and understand parts catalogs for lookup and speaking with customers.
• Provide price quotes and other information to customers.

Connaissances

Interpersonal skills

Time management

Reading safety docs

Mathematical calculations

Formation

High School Diploma or equivalent

Description du poste

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Benefits

• Medical, Dental, and Vision
• 401K
• Paid vacation and holidays

Pay range: $40,000-$80,000 a year

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.