Parts Counterperson

Santa Barbara Honda; Goleta (CA); On-site; USD 40,000 - 80,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

Paid vacation and holidays

Job summary

Santa Barbara Honda in Goleta, CA is seeking a Parts Counterperson to support a fast-paced service team and deliver exceptional customer experiences.

You will oversee the parts sales process, communicate with staff and customers, check catalogs, provide quotes, manage stock, and process payments while maintaining accuracy and courtesy. A high school diploma and auto parts experience are preferred; drivers license required.

Qualifications

• High School diploma or equivalent and auto parts sales experience preferred.
• Eager to grow in a dynamic, fast-paced environment.
• Strong interpersonal and time-management skills.
• Ability to read/interpret safety and maintenance documents.
• Ability to calculate discounts, taxes, and other figures.
• Valid driver's license with clean driving record.

Responsibilities

• Oversee the parts sales process from start to finish.
• Communicate with staff and customers in a friendly and professional manner.
• Converse effectively about customer parts status.
• Read and understand the parts catalog when looking up parts.
• Answer phone calls, provide price quotes and information.
• Review shop estimates to verify parts and pricing.
• Provide high-level service to both internal and external customers.
• Pull and fill orders from stock and maintain weekly stock checks.
• Notify parts manager of out-of-stock parts or materials needing attention.
• Locate out-of-stock parts from outside source.
• Ensure internal requests for parts are billed on service repair order.
• Receive payment from retail customers or obtain credit authorization.

Skills

Interpersonal skills

Time management

Customer service

Maintenance documents literacy

Math calculations

Driver's license

Education

High School Diploma or equivalent

Job description

We are looking for a Parts Counterperson to help support our team and provide customers with exceptional experiences. The ideal candidate will flourish in a fast-paced and professional workplace.

Responsibilities

• Oversee the parts sales process from start to finish
• Communicate with staff and customers in a friendly and professional manner
• Converse effectively/efficiently regarding customer parts status
• Read and understand the parts catalog when looking up and speaking to specific parts
• Answer phone calls, provide price quotes and other information to customers
• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate
• Provide high-level service to both internal and external customers
• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock
• Notify parts manager of out-of-stock parts or shop materials that need immediate attention
• Locate out-of-stock parts from outside source and submit an emergency order, if necessary
• Make sure all internal requests for parts are billed on service repair order
• Receive payment from retail customers or obtains credit authorization

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)
• Eager to improve in a dynamic work environment
• Strong interpersonal and time management skills
• Ability to read/interpret safety and maintenance documents
• Ability to calculate figures/amounts including; discounts, interest, commissions, proportions, %, area, circumference, and volume
• Valid driver's license and clean driving record

Benefits

• Medical, Dental, and Vision
• 401K
• Paid vacation and holidays

Pay range: $40,000-$80,000 a year

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race, color, religion, age, sex, national origin, disability status, genetics, protectedveteran status, sexual orientation, gender identity or expression, or any other characteristicprotected by federal, state or local laws.