Parts Counterperson

MINI; Glencoe (IL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Dental plan

Vision plan

401(k) plan

Disability insurance

Paid time off

Holidays

Employee vehicle discounts

Training & development

Saturday lunches

Job summary

MINI of Glencoe is seeking a positive, professional Parts Counterperson to join our North Shore team, delivering a luxury customer service experience to both our internal service team and external retail customers.

As a family-owned and operated business, our culture is built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We offer a collaborative environment that welcomes new ideas, and actively promote from within, with an $18.00 per hour base plus commission.

Qualifications

• High School Diploma or equivalent.
• Previous automotive parts sales experience preferred (MINI or BMW experience is a plus).
• Strong organizational, math, and time-management skills; ability to easily read and navigate electronic automotive parts catalogs.
• Core ability to work efficiently in a fast-paced environment and interpret standard business or safety documents.

Responsibilities

• Customer Service: Answer phone calls, provide accurate quotes, and communicate parts availability to customers and staff with a friendly, professional attitude.
• Order Management: Oversee the parts sales process from start to finish, including pulling and filling orders from stock for daily shipment, delivery, or pickup.
• Inventory Control: Maintain weekly bin checks to ensure accuracy, source out-of-stock parts from outside vendors, and flag low inventory or urgent shop materials for the Parts Manager.
• Internal Collaboration: Review body shop estimates for accuracy, ensure all internal parts requests are properly billed to service repair orders, and process payments or credit authorizations for retail customers.

Skills

Organizational skills

Math skills

Time-management

Reading catalogs

Education

High School Diploma

Job description

MINI of Glencoe is seeking a positive, professional Parts Counterperson to join our dynamic North Shore team. The ideal candidate will thrive in a fast-paced, premium retail environment, delivering a luxury customer service experience to both our internal service team and external retail customers.

As a family-owned and operated business, our culture is built on the Fields Five: Safety, Integrity, Courtesy, Presentation, and Efficiency. We believe our employees are our greatest asset, offer a collaborative environment that welcomes new ideas, and actively promote from within.

What We Offer

• Health & Wellness: Comprehensive Medical, Dental, and Vision plans.
• Financial Security: 401(k) Plan, Short- and Long-Term Disability, and Paid Basic Life Insurance.
• Work-Life Balance: Personal Time Off (PTO) and paid holidays.
• Perks & Discounts: Employee vehicle purchase plans, plus discounts on products and services.
• Growth & Culture: Paid professional training, ongoing career development, and complimentary Saturday lunches.
• 18.00 per hour base plus commission

Key Responsibilities

• Customer Service: Answer phone calls, provide accurate quotes, and communicate parts availability to customers and staff with a friendly, professional attitude.
• Order Management: Oversee the parts sales process from start to finish, including pulling and filling orders from stock for daily shipment, delivery, or pickup.
• Inventory Control: Maintain weekly bin checks to ensure accuracy, source out-of-stock parts from outside vendors, and flag low inventory or urgent shop materials for the Parts Manager.
• Internal Collaboration: Review body shop estimates for accuracy, ensure all internal parts requests are properly billed to service repair orders, and process payments or credit authorizations for retail customers.

Qualifications

• Education: High School Diploma or equivalent.
• Experience: Previous automotive parts sales experience is highly preferred (MINI or BMW experience is a plus).
• Skills: Strong organizational, math, and time-management skills; ability to easily read and navigate electronic automotive parts catalogs.
• Core Abilities: High capacity to work efficiently in a fast-paced environment and interpret standard business or safety documents.