Parts Counter Specialist - In-Store Customer Solutions

A Hiring Company; Indianapolis (IN); On-site; USD 30,000 - 40,000; Full time

Job summary

A reputable automotive service provider in Indianapolis is looking for a knowledgeable Parts Counter associate to assist customers with their parts needs both in person and via phone. The ideal candidate will possess strong organizational skills and previous experience with vehicles or heavy equipment. The role requires in office presence with no remote work options. Successful candidates will support customer satisfaction and service excellence, while interacting with various teams. This full-time position offers a dynamic work environment with opportunities for overtime.

Qualifications

• Ability to read, write, and follow written instructions.
• Previous experience working with vehicles or heavy equipment is desired.
• Familiarity with parts terminology is a plus.

Responsibilities

• Greet customers and determine needs.
• Assist customers in solving parts problems in person or by phone.
• Complete parts order forms and enter related information.

Skills

Customer service orientation

Organizational skills

Basic computer skills

Education

H.S. Diploma or equivalent

Tools

Forklift operation

Job description

A reputable automotive service provider in Indianapolis is looking for a knowledgeable Parts Counter associate to assist customers with their parts needs both in person and via phone. The ideal candidate will possess strong organizational skills and previous experience with vehicles or heavy equipment. The role requires in office presence with no remote work options. Successful candidates will support customer satisfaction and service excellence, while interacting with various teams. This full-time position offers a dynamic work environment with opportunities for overtime.