Parts Counter Pro: Customer Solutions & Inventory Expert

A Hiring Company; Indianapolis (IN); On-site; USD 30,000 - 45,000; Full time

Job summary

A local automotive service provider in Indianapolis is seeking a knowledgeable Parts Counter associate to assist customers in person and via phone. The role requires handling parts orders, and organizational skills are essential. Candidates should have a H.S. diploma and preferably experience with automotive or heavy equipment. This full-time position requires in-office presence, as remote work options are not available. The ideal candidate will have strong customer service skills and basic computer proficiency.

Qualifications

• Ability to read, write, and follow written instructions.
• Knowledge of parts terminology.
• Previous experience in automotive or heavy equipment preferred.

Responsibilities

• Assist customers in solving parts problems in person or by telephone.
• Complete parts order forms and enter data into the system.
• Expedite backorders and keep customers informed.

Skills

Customer Service

Organizational Skills

Basic Computer Skills

Education

H.S. Diploma or equivalent

Tools

Inventory Management Systems

Forklift

Job description

A local automotive service provider in Indianapolis is seeking a knowledgeable Parts Counter associate to assist customers in person and via phone. The role requires handling parts orders, and organizational skills are essential. Candidates should have a H.S. diploma and preferably experience with automotive or heavy equipment. This full-time position requires in-office presence, as remote work options are not available. The ideal candidate will have strong customer service skills and basic computer proficiency.