Parts Counter Specialist - In-Store Customer Solutions

A Hiring Company; Louisville (KY); On-site; USD 35,000 - 45,000; Full time

Job summary

A leading equipment provider based in Louisville, Kentucky, is seeking a knowledgeable Parts Counter associate. This role involves assisting customers in solving parts issues and managing orders. A high school diploma is required, along with familiarity with parts terminology and customer service skills. Strong organizational abilities are essential for this full-time position, which prioritizes service and satisfaction. Previous experience in automotive or heavy equipment is a plus.

Qualifications

• Ability to read, write, and follow written instructions.
• Previous experience working with vehicles or heavy equipment desired.
• Familiar with parts terminology.

Responsibilities

• Greet customers and determine needs.
• Prioritize work day to meet customer needs.
• Participate in factory training.

Skills

Excellent organizational skills

Customer service oriented

Basic computer and data entry skills

Ability to establish credibility quickly

Education

H.S. Diploma or equivalent

Tools

Forklift

Inventory management systems

Job description

A leading equipment provider based in Louisville, Kentucky, is seeking a knowledgeable Parts Counter associate. This role involves assisting customers in solving parts issues and managing orders. A high school diploma is required, along with familiarity with parts terminology and customer service skills. Strong organizational abilities are essential for this full-time position, which prioritizes service and satisfaction. Previous experience in automotive or heavy equipment is a plus.