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Job summary
A customer service-focused company in South Bend, Indiana, is seeking an individual responsible for providing a superior experience to all walk-in customers. Responsibilities include in-person sales, parts identification, and managing transactions. Applicants should have a strong customer service background, effective communication skills, and preferably prior experience with automotive parts. Flexibility to work variable schedules is necessary. Competitive compensation and opportunity for growth are provided.
Qualifications
Strong customer service background is essential.
Ability to communicate effectively with customers.
Two to three years of experience in customer service is preferred.
Prior automotive experience and knowledge of parts is a plus.
Responsibilities
Provide immediate service to all walk-in retail and wholesale customers.
Help customers find exact matches for their vehicles using inventory software.
Process cash and credit transactions using POS systems.
Coordinate with parts pullers to retrieve parts for customers.
Set up and maintain displays of popular parts.
Inspect returned parts to verify condition and process credits.
Skills
Customer service background
Effective communication
Problem-solving skills
Teamwork
Attention to detail
Education
High School or G.E.D. Equivalent
College coursework
Job description
A customer service-focused company in South Bend, Indiana, is seeking an individual responsible for providing a superior experience to all walk-in customers. Responsibilities include in-person sales, parts identification, and managing transactions. Applicants should have a strong customer service background, effective communication skills, and preferably prior experience with automotive parts. Flexibility to work variable schedules is necessary. Competitive compensation and opportunity for growth are provided.