Parts Counter Specialist — Growth, Training & Benefits

Thompson Machinery; Oxford (MS); On-site; USD 18,000 - 28,000; Full time

Benefits offered by this job

Medical plan options

Vision and dental insurance

Disability insurance

Life insurance

401k matching

Profit Sharing

Paid holidays

Job summary

Thompson Machinery, a long-standing Caterpillar dealer serving North Mississippi, is seeking a Parts Counter Person to assist customers at the parts counter or by phone. You will identify part numbers, check availability, recommend replacements, and complete parts orders and data entry.

Qualified candidates have a high school diploma and 3+ years of relevant experience, strong communication skills, and proficiency with CAT software and MS Office.

Qualifications

• High School Diploma (or equivalent) required and three or more years of relevant experience preferred.
• Ability to communicate with customers, co-workers, vendors, and managers.
• Proficiency with web browsers and email.

Responsibilities

• Provide prompt, courteous contact with customers and guests (walk-in, phone, email) and direct service as appropriate.
• Process parts counter sale and/or returns.
• Answer telephone or direct calls to correct individuals or department(s).
• Process repair shop parts orders and/or returns.
• Research equipment, parts, or allied products to meet specialized customer requirements.
• May lift up to 25-30 pounds on occasion.

Skills

Customer service

Communication

Cash handling

Office software

Email proficiency

Web browsers

Typing

Education

High School diploma

Tools

CAT software

MS Office 365

Job description

Thompson Machinery, a long-standing Caterpillar dealer serving North Mississippi, is seeking a Parts Counter Person to assist customers at the parts counter or by phone. You will identify part numbers, check availability, recommend replacements, and complete parts orders and data entry.

Qualified candidates have a high school diploma and 3+ years of relevant experience, strong communication skills, and proficiency with CAT software and MS Office.