Parts Counter Specialist for Heavy Equipment & Fleet

Looking for a career where you can make an impact?; Vernon (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

Dental, Vision, and Life insurance

401K with company contributions

Uniforms provided annually

Annual boot voucher

Volunteer day

Birthday meal

Annual Holiday Party

Job summary

SONSRAY in Vernon, CA is seeking a dedicated Parts Counter associate to join our team. This role will primarily support Sonsray Fleet Services/Thermo King.

The ideal candidate will assist customers and technicians with parts needs, ensure efficient inventory management, and contribute to overall customer satisfaction. The ideal candidate has experience in parts counter roles, knowledge of parts and mechanical components, and strong customer service skills.

Qualifications

• Previous experience in a parts counter role, preferably within a dealership or heavy equipment environment.
• Strong knowledge of parts and mechanical components.
• Excellent communication and interpersonal skills.
• Proficiency in using parts catalogs and inventory management systems.
• Ability to lift and move heavy parts as required.
• High school diploma or equivalent; technical certification or degree is a plus.

Responsibilities

• Assist customers and service technicians in identifying and obtaining the correct parts for their equipment.
• Process parts orders, including looking up parts, checking availability, and handling transactions.
• Maintain accurate inventory records and participate in regular stock checks.
• Receive and stock new parts shipments, ensuring proper organization and storage.
• Address customer inquiries and resolve any parts-related issues in a professional and timely manner.
• Collaborate with the service department to ensure parts are available when needed for repairs.

Skills

Parts knowledge

Customer service

Inventory management

Heavy equipment familiarity

Education

High school diploma

Tools

Parts catalogs

Inventory software

Job description

SONSRAY in Vernon, CA is seeking a dedicated Parts Counter associate to join our team. This role will primarily support Sonsray Fleet Services/Thermo King.

The ideal candidate will assist customers and technicians with parts needs, ensure efficient inventory management, and contribute to overall customer satisfaction. The ideal candidate has experience in parts counter roles, knowledge of parts and mechanical components, and strong customer service skills.