Parts Counter

Sonsray Inc; Thatcher (AZ); On-site; USD 30,996 - 39,261; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

Dental, Vision, and Life insurance provided at no cost

401K with competitive employer contributions

80 hours of annual vacation, increasing with years of service

Annual boot voucher of $125.00

Open-door policy fostering collaboration

Job summary

A leading machinery dealership in Thatcher, AZ is seeking a Parts Counter Representative to provide essential support to mechanics and customers. The ideal candidate will have at least 5 years of experience, strong customer service skills, and a keen attention to detail. Responsibilities include fulfilling parts orders, maintaining inventory, and ensuring a clean and organized parts department. This full-time position offers competitive hourly pay and a range of benefits in a collaborative environment.

Qualifications

• Minimum 5 years parts counter experience with a dealership.
• Knowledge of AG Machinery is a major plus.
• Valid driver’s license with an acceptable driving record.
• Ability to operate equipment and follow safety protocols.

Responsibilities

• Provide parts support to mechanics and customers.
• Process and fulfill parts orders efficiently.
• Maintain accurate inventory counts.
• Operate a forklift if needed.

Skills

Customer service skills

Strong computer skills

Attention to detail

Team-oriented mindset

Job description

Job Title: Parts Counter Representative

Location: Thatcher, AZ

Job Type: Full-Time

Salary Range: $22.50 to $28.50 hourly depending on experience

About Sonsray Sonsray moves mountains for the construction, transportation, and agriculture industries. We are the West Coast's largest Thermo King & CASE dealership, offering sales, parts, service, rental, and leasing. We are committed to fostering a supportive and dynamic work environment.

Benefits

• Medical coverage (PPO + HSA options)
• Dental, Vision, and Life insurance provided at no cost
• 401K with competitive employer contributions
• 80 hours of annual vacation, increasing with years of service
• Uniforms provided annually
• Annual boot voucher of $125.00
• One full paid day off annually for community volunteer work
• Birthday meal provided by Sonsray
• Privately owned and operated, with decisions made based on core values rather than corporate directives
• Annual Holiday Party, including covered airfare and hotel for employees and a guest
• Emphasis on company growth and employee development
• Open-door policy, fostering a collaborative environment with active owner and management involvement

Position Summary

We are seeking a reliable and customer-focused Parts Counter Representative to support our Machinery division. This role is ideal for someone who enjoys a fast-paced environment, works well with mechanics and customers, and takes pride in keeping inventory organized and accurate.

Responsibilities

• Provide parts support to mechanics and customers by answering incoming calls and assisting with counter sales.
• Process and fulfill parts orders, including preparing orders for pickup or delivery.
• Deliver parts to customer locations as needed.
• Receive, stock, and organize inventory; maintain accurate physical inventory counts.
• Maintain cleanliness and organization of the parts department.
• Operate a forklift to load and unload pallets (training provided if needed).
• Package and ship parts and cores; receive and stage units for installation.
• Accurately record sales, deliveries, and related documentation.
• Occasionally travel to customer locations while following all safety and driving regulations.
• Perform other duties as assigned to support dealership operations and objectives.

Qualifications

• Minimum 5 years parts counter experience with CASE/CE dealership or other major brand dealer.
• Knowledge of AG Machinery a major plus.
• Looking for an energetic, career minded, people oriented individual with highly developed computer and business skills.
• Workday M-F 8 hour days, plus 2 half day Saturdays as assigned.
• Valid driver’s license with an acceptable driving record.
• Strong customer service skills and a team-oriented mindset.
• Ability to work in a warehouse/parts environment, including lifting, standing, and operating equipment.
• Attention to detail and ability to stay organized in a busy setting.
• Ability to follow safety rules, policies, and procedures at all times.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Strategy/Planning and Information Technology

Industries

Machinery Manufacturing

Contact: [e-mail] | 323.319.1900 Ext 1830

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