Parts Counter Specialist — Fleet Services Support

Sonsray Inc; Vernon (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical coverage (PPO + HSA options)

401K with employer contributions

Vacation time

Job summary

Sonsray Inc in Vernon, CA is seeking a Parts Counter associate to support Sonsray Fleet Services/Thermo King. You will assist customers and technicians with parts, process orders, and maintain inventory accuracy.

The ideal candidate has experience in a parts counter, strong parts knowledge, and excellent communication. You will stock shipments, work with the service department, and deliver friendly, professional service while upholding safety and efficiency standards.

Qualifications

• Previous experience in a parts counter role, preferably within a dealership or heavy equipment environment.
• Strong knowledge of parts and mechanical components.
• Excellent communication and interpersonal skills.
• Proficiency in using parts catalogs and inventory management systems.
• Ability to work independently and as part of a team.
• Strong organizational skills and attention to detail.
• Ability to lift and move heavy parts as required.
• High school diploma or equivalent; technical certification or degree is a plus.

Responsibilities

• Assist customers and service technicians in identifying and obtaining the correct parts for their equipment.
• Process parts orders, including looking up parts, checking availability, and handling transactions.
• Maintain accurate inventory records and participate in regular stock checks.
• Receive and stock new parts shipments, ensuring proper organization and storage.
• Address customer inquiries and resolve any parts-related issues in a professional and timely manner.
• Collaborate with the service department to ensure parts are available when needed for repairs.
• Provide exceptional customer service and build strong relationships with clients.
• Stay up-to-date with product knowledge and industry trends.

Skills

Parts knowledge

Communication skills

Inventory management

Teamwork

Attention to detail

Physical strength

Education

High school diploma or equivalent; technical certification or degree is a plus

Tools

Parts catalogs

Inventory management systems

Job description

Sonsray Inc in Vernon, CA is seeking a Parts Counter associate to support Sonsray Fleet Services/Thermo King. You will assist customers and technicians with parts, process orders, and maintain inventory accuracy.

The ideal candidate has experience in a parts counter, strong parts knowledge, and excellent communication. You will stock shipments, work with the service department, and deliver friendly, professional service while upholding safety and efficiency standards.