Parts Counter Specialist

ASCO Equipment Inc.; Manor (TX); Hybrid; USD 36.000 - 48.000; Vollzeit

Benefits dieser Stelle

100% paid health insurance

401(k) + profit sharing

Paid holidays

Paid Training & Advancement

ASCO Children’s Education Program

Zusammenfassung

ASCO Equipment Inc. is seeking a Parts Counter Specialist for our Austin (Manor), TX location. This role supports customers and service technicians by locating, ordering, and tracking parts to minimize downtime while ensuring accurate inventory management.

You will engage customers by phone and in person, verify machine details, and coordinate part fulfillment with attention to speed and accuracy. A safe, collaborative work environment is offered with growth opportunities.

Qualifikationen

• 2+ years of experience as a parts specialist preferred.
• Fast paced/high volume dealership experience is advantageous.
• Detail oriented with time management and teamwork skills.
• Excellent customer service and communication abilities.
• Proficient with G-Suite and other parts programs.
• Commitment to work safety and accountability.
• Spanish speaking preferred.

Aufgaben

• Provide superior customer service with friendly greetings.
• Identify machine make/model/serial numbers through questions.
• Determine part needs and identify additional parts required.
• Fulfill orders from in-stock inventory and place orders as needed.
• Match orders with packing slips accurately.
• Collect payment information and follow up on past due accounts.
• Use manuals and resources to identify parts correctly.
• Maintain accurate parts inventory.

Kenntnisse

Customer service

Communication skills

Detail oriented

Time management

Teamwork

G-Suite

Computer skills

Safety accountability

Spanish speaking

Tools

G-Suite

Parts programs

Jobbeschreibung

ASCO Equipment has a career opportunity for a Parts Counter Specialist in Austin (Manor), TX. The Parts Counter Specialists will be responsible for aiding both customers and in-house service technicians in fulfilling their parts needs. The Parts Counter Specialist will coordinate the logistics of ordering/tracking parts and manage inventory with the overall goal to minimize equipment downtime needed to complete repairs and preventative maintenance. The Part Counter Specialists will be responsible forproviding superior service while working with customers over the phone and on a walk-in basis.

Responsibilities:

• Provide superior customer service with warm greetings and eagerness to help
• Ask questions to accurately identify machine make/model/serial numbers
• Investigate part needs and determine what additional parts would be needed
• Fulfill parts orders with in-stock inventory & place orders as needed to meet customers needs in a timely manner
• Accurately match orders with packing slips
• Collect customer payment information/POs and call on past due accounts
• Utilize resources, (online manuals, microfiche) to properly identify parts needed
• Maintain accurate parts inventory

Requirements

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish Speaking Preferred

Benefits

Why Join Team ASCO?

Compensation & Benefits:

• 100% paid health insurance, 401(k) + profit sharing, and paid holidays

• Paid Training & Advancement Opportunities

Unique Perks:

• ASCO Children’s Education Program: Financial assistance for employees’ children pursuing higher education

Our Core Values:

• Honor God
• Develop People
• Pursue Excellence
• Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.

Requirements

• 2+ years of experience as a parts specialist is preferred
• Ability to work in a fast paced/high volume dealership
• Detail oriented, time management, and teamwork skills
• Excellent customer service and communication skills
• Proficient computer skills, and experience with G-Suite & other parts programs
• A personal dedication to work safety and with accountability
• Spanish Speaking Preferred

Benefits

Why Join Team ASCO?

Compensation & Benefits:

• 100% paid health insurance, 401(k) + profit sharing, and paid holidays

• Paid Training & Advancement Opportunities

Unique Perks:

• ASCO Children’s Education Program: Financial assistance for employees’ children pursuing higher education

Our Core Values:

• Honor God
• Develop People
• Pursue Excellence
• Grow Profitably

Be Part of Something Bigger

At ASCO, we’re not just servicing equipment – we’re offering a career with a company that puts people first. Our vision is simple: To be a blessing to those we serve. If you’re a results-driven professional with a passion for solving challenges, we want you on our team.

ASCO Equipment, Inc. is an Equal Opportunity Employer of women, minorities, protected veterans, and individuals with disabilities.