Parts Counter Specialist

McDaniels Volkswagen; Columbia (SC); On-site; USD 30,000 - 45,000; Full time

Job summary

A leading company seeks a Parts Specialist to manage parts inventory and maintain customer relationships. The ideal candidate possesses a high school diploma and experience in an automotive parts department, ensuring that all customer needs are met efficiently. This role offers a supportive team environment with benefits, including paid time off and a 401K plan.

Benefits

5-day work week with NO Sundays

Cross-training opportunities

Medical, Dental, Vision benefits

Accrued PTO

Team environment

401K

Qualifications

• Minimum 2 years in an automotive parts department preferred.
• Valid Driver's License & clean driving record.
• Excellent computer skills.

Responsibilities

• Establish good working relationships with customers to encourage repeat business.
• Ensure specialty parts are available for customers.
• Handle customer service inquiries quickly and effectively.

Skills

Customer service

Inventory management

Problem solving

Salesmanship

Education

High School Degree or equivalent

Tools

Dealertrack

X-Time

Job description

The Parts Specialist works towards returning a profit on dealer capital invested in parts inventory. The Parts Specialist accomplishes this objective through effective ordering procedures, accurate inventory control, efficiency & accountability, security, pricing, merchandising, displaying, and advertising. The Parts Specialist must also ensure that all customers are treated as individuals, with care and respect.

Our Ideal Candidate:

• Establishes and maintains good working relationships with customers (both internal & external) to encourage repeat and referral business.
• Determines and ensures that specialty parts are available for the customer at the right time.
• Encourages the sale of branded parts.
• Reviews stock ordering practices with the Parts Manager.
• Guarantees that customer service telephone inquiries are handled quickly and effectively.
• Desires challenging work in a changing environment.
• Deals creatively and logically with any problems that arise, while expressing empathy for customers and their problems.
• Uses computers to monitor daily operations, track inventory, and reduce obsolescence.

Qualifications:

• Minimum of High School Degree or equivalent.
• Two years in an automotive parts department preferred.
• Valid Driver's License & a clean driving record.
• Dealertrack & X-Time experience a plus, but not required.
• Excellent computer skills.

McDaniels offers:

• 5-day work week with NO Sundays
• Cross-training opportunities
• CAFE 125 eligible benefits (Medical, Dental, Vision)
• Accrued PTO
• Team environment
• 401K

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.