Parts Counter Advisor

McCandless Ford Meadville, Inc.; Pennsylvania; On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a committed and energetic Parts Counter Person / Advisor. This role offers a unique opportunity to engage with customers and technicians, assisting with parts inquiries and ensuring a smooth operation within the Parts Department. With a focus on quality service and teamwork, you will play a vital role in maintaining customer satisfaction and supporting the growth of the parts business. Enjoy a supportive work environment with no Sundays, health benefits, and opportunities for personal growth. If you are ready to build a lasting career in a dynamic setting, this position is perfect for you.

Benefits

Health insurance

Life Insurance

401(k) plan

Vacation time

Growth opportunities

Community involvement

No Sundays

Qualifications

• Brand parts experience preferred but not required.
• Valid driver’s license is necessary.

Responsibilities

• Greet customers and assist with parts inquiries and orders.
• Maintain cleanliness and organization of the Parts Department.
• Charge out parts accurately and follow up on orders.

Skills

Customer Service

Communication Skills

Organizational Skills

Basic Computer Skills

Education

High School Diploma or equivalent

Job description

Are you searching for that job until you retire? We are growing and need committed, energetic Parts Counter Person / Advisor.

What We Offer

• Wage with bonus pay plan (commensurate with experience)
• Health insurance
• Life Insurance
• 401(k) plan
• Vacation time
• Growth opportunities
• Community involvement
• No SUNDAYS!!

Parts Counter Person Responsibilities

• Duties & Responsibilities:
• Parts Department Advisors are to greet and acknowledge all customers and technicians.
• Assist customers' needs by looking up parts, selling items, taking orders, answering phone calls, stocking shelves and receiving merchandise.
• Keep the Parts Department clean and orderly.
• Accurately charge out parts on repair orders and counter slips.
• Accurately post in and receive parts orders.
• Keep up to date with brand training requirements.
• Follow up on parts orders and shortages.
• Report discrepancies to Part Manager.
• Maintain a friendly environment with technicians, service advisors, and customers.
• Inform your supervisor of potential problems or potential new business opportunities directly or indirectly related to your department.
• Be early, flexible and available for scheduling.
• Focus on Quality and Service.
• Demonstrate an interest in growing the parts business.
• Use dealership equipment respectfully and safely.
• Maintain a clean and neat appearance.
• Perform duties as requested by management.
• Strives for harmony and teamwork within the department and with all other departments.
• Maintains awareness of safety and follows workplace safety requirements.

Qualifications:

• Brand parts experience preferred, but not required.
• Ability to speak and listen effectively one on one.
• Ability to interpret customer/technician needs.
• Basic computer skills.
• Good organizational skills.
• Valid driver’s license.
• High School Diploma or equivalent and prior auto parts sales experience (preferred).

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.