Parts Counter Sales Specialist

Tennessee Tractor LLC; Martin (TN); On-site; USD 32,000 - 52,000; Full time

Job summary

Tennessee Tractor LLC seeks a customer-focused Parts Counter Associate to handle selling service parts, bulk fluids, attachments and accessories, and in-store customer service. You will identify complete parts solutions, process orders, and support technicians while maintaining a clean showroom and accurate inventory.

The role requires basic computer skills, the ability to lift up to 75 lbs, and a commitment to teamwork and exemplary customer service in a fast-paced environment.

Qualifications

• High School diploma or equivalent experience.
• Ability to connect with customers and maintain professional image.
• Basic data entry and use of computer programs.
• Experience with sales processes and team collaboration.
• Ability to lift items and work in a busy parts department.

Responsibilities

• Establish rapport with customers and provide parts recommendations.
• Fulfills online orders and processes will-call pickups.
• Utilize sales and parts systems to locate and advise on parts.
• Support service technicians with parts as needed.
• Maintain showroom appearance and inventory integrity.
• Assist with inventory counts and cycle counts as directed.
• Operate forklift and related equipment when required.
• Adhere to company core values and provide strong customer service.

Skills

Customer service

Sales

Data entry

Interpersonal skills

Basic computer skills

Education

High School diploma or equivalent

Tools

JD Parts

PartsExpert

JD Point

PartsAdvisor

Barcode system

Dealer Business System

Microsoft Office

Job description

Tennessee Tractor LLC seeks a customer-focused Parts Counter Associate to handle selling service parts, bulk fluids, attachments and accessories, and in-store customer service. You will identify complete parts solutions, process orders, and support technicians while maintaining a clean showroom and accurate inventory.

The role requires basic computer skills, the ability to lift up to 75 lbs, and a commitment to teamwork and exemplary customer service in a fast-paced environment.