Heavy Equipment Parts Counter Specialist

Stowers Machinery Corporation; White Pine (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

401(k)

Paid time off

Training & development

Internal growth

Employee recognition

Team culture

Job summary

Stowers Machinery Corporation in White Pine, TN is seeking a Parts Counter Salesperson to be the primary contact for customers seeking heavy equipment parts. You will identify required parts, process orders and returns, manage inventory, and support service operations with accurate information.

The role requires knowledge of heavy equipment components, the ability to read diagrams, operate inventory and POS software, and provide excellent customer service.

Qualifications

• Strong understanding of heavy equipment components and parts terminology.
• Ability to read parts diagrams, schematics, and technical documentation.
• Proficiency with inventory management systems and point of sale software.
• Strong communication and customer service skills.
• Ability to multitask in a fast paced environment.

Responsibilities

• Assist customers at the parts counter, by phone, and via digital channels.
• Identify correct parts using catalogs, diagrams, and internal systems.
• Process orders, returns, and special requests accurately.
• Maintain parts displays, stock levels, and inventory organization.
• Coordinate with service technicians and internal departments to support repair operations.
• Provide pricing, availability, and lead time information to customers.
• Support warehouse functions such as pulling, staging, and shipping parts as needed.
• Lead or mentor other parts personnel when requested.

Skills

Parts knowledge

Diagram interpretation

Inventory systems

Customer service

Multitasking

Education

High school diploma

Technical school in diesel/mechanics

Tools

Inventory management software

POS software

Caterpillar SIS

Job description

Stowers Machinery Corporation in White Pine, TN is seeking a Parts Counter Salesperson to be the primary contact for customers seeking heavy equipment parts. You will identify required parts, process orders and returns, manage inventory, and support service operations with accurate information.

The role requires knowledge of heavy equipment components, the ability to read diagrams, operate inventory and POS software, and provide excellent customer service.