Parts Counter Sales Pro | Thrive in Fast-Paced Auto Parts

Truck Centers, Inc.; Springfield (IL); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

401(k) with company match

Health insurance with 3 plan options

Vision Insurance

Dental Insurance

Paid time off including paid volunteer

Disability insurance

FSA and HSA options

Company paid Life and AD&D insurance

Maternity leave

Employee assistance program

Wellness program

Job summary

Truck Centers, Inc. is seeking a customer-focused Parts Counter Sales Representative to join our team. You will help customers find the right truck and equipment parts, over the counter or by phone, in a fast-paced environment and with strong product knowledge.

This role requires excellent interpersonal skills, reliability, and a willingness to grow with a network of dealerships across Illinois, Indiana, and Missouri. The schedule is Monday–Friday 8am–4:30pm with a rotation every fourth Saturday.

Qualifications

• High School Diploma or GED required.
• 2+ years parts sales experience preferred.
• Strong customer service and communication skills.
• Thorough knowledge of basic computer operations and inventory control systems.
• Ability to lift or move up to 80 lbs.

Responsibilities

• Sell Parts: assist customers over the counter or by phone in a lively, fast-paced setting.
• Utilize Resources: look up parts and technical information, check inventory, locate stock within our network.
• Handle Transactions: complete sales accurately, verify signatures, credit cards, and identity.
• Coordinate Orders: schedule shipment, delivery, or pick-up for fast processing.
• Process Returns: issue credits with original invoices or reference numbers.
• Customer Follow-Up: check order status, provide estimates, and perform routine sales calls.

Skills

Customer service

Interpersonal skills

Communication skills

Multi-tasking

Education

High School Diploma or GED

Tools

POS systems

Inventory control systems

Job description

Truck Centers, Inc. is seeking a customer-focused Parts Counter Sales Representative to join our team. You will help customers find the right truck and equipment parts, over the counter or by phone, in a fast-paced environment and with strong product knowledge.

This role requires excellent interpersonal skills, reliability, and a willingness to grow with a network of dealerships across Illinois, Indiana, and Missouri. The schedule is Monday–Friday 8am–4:30pm with a rotation every fourth Saturday.