Parts Counter Sales: Heavy-Duty Parts Solutions

M&K Truck Centers; Toledo (OH); Sur place; USD 49 000 - 58 000; Plein temps

Avantages offerts par ce poste

Competitive salary and benefits

Development and growth opportunities

Supportive and dynamic work enviroment

Résumé du poste

M&K Truck Centers in Toledo, OH is seeking a Parts Counter Salesperson to deliver excellent customer service and manage sale and distribution of heavy-duty truck parts. You will identify parts, process orders, manage stock, and handle payments at the counter.

Ideally you have at least 1 year in parts counter sales, familiarity with Volvo, Mack, Isuzu, Hino parts, and a willingness to learn our CDK-based systems through training. This is a full-time on-site role with competitive pay and benefits.

Qualifications

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy‑duty truck parts.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus.
• Familiarity with CDK software is a plus.
• Strong ability to read and comprehend instructions and information.
• Excellent communication skills to assist customers effectively at the parts counter.
• Willingness to learn the dealership’s computer system through training.

Responsabilités

• Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.
• Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.
• Efficiently process telephone orders for Mack and Volvo truck parts.
• Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain accurate stock levels in the parts counter.
• Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.
• Inspect returned parts for defects and facilitate exchanges or refunds as needed.
• Organize and label parts in the warehouse according to established systems for easy retrieval.
• Catalog and categorize parts to ensure proper placement on the stock shelves.

Connaissances

Parts counter sales

Customer service

Strong communication

Willingness to learn

Outils

CDK software

Description du poste

M&K Truck Centers in Toledo, OH is seeking a Parts Counter Salesperson to deliver excellent customer service and manage sale and distribution of heavy-duty truck parts. You will identify parts, process orders, manage stock, and handle payments at the counter.

Ideally you have at least 1 year in parts counter sales, familiarity with Volvo, Mack, Isuzu, Hino parts, and a willingness to learn our CDK-based systems through training. This is a full-time on-site role with competitive pay and benefits.