Parts Counter Sales

M&K Truck Centers; Elk River (MN); Vor Ort; USD 68.770.000 - 83.097.000; Vollzeit

Benefits dieser Stelle

ESOP program

Professional development

Growth opportunities

Supportive work environment

Zusammenfassung

M&K Truck Centers in Elk River, MN is seeking a Parts Counter Salesperson to deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts. You will use catalogs and computer systems to identify parts, stock numbers, and pricing.

The role requires at least 1 year in parts counter sales, with knowledge of Volvo, Mack, Isuzu, and Hino parts as a plus. CDK software familiarity is a bonus; strong reading, communication skills, and a professional appearance are

Qualifikationen

• Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.
• Experience with Volvo, Mack Isuzu, Hino parts is a plus
• Familiarity with CDK software is a plus
• Strong ability to read and comprehend instructions and information.
• Excellent communication skills to assist customers effectively at the parts counter.
• Willingness to learn the dealership's computer system through training.
• Maintain a professional appearance and demeanor.

Aufgaben

• Identify replacement truck parts, stock numbers, and pricing using catalogs and computer systems.
• Assess customer needs from part descriptions to recommend replacements.
• Process telephone orders for Mack and Volvo parts.
• Fulfill customer orders from warehouse stock and prepare sales slips or contracts.
• Handle payments and obtain credit authorizations as necessary.
• Conduct regular inventory checks to maintain stock levels at the counter.
• Advise customers on substitutions when exact replacements are unavailable.
• Inspect returned parts and arrange exchanges or refunds.
• Organize and label warehouse parts for easy retrieval.
• Catalog and categorize parts on stock shelves.

Kenntnisse

Customer service

Communication

Reading comprehension

Tools

CDK software

Jobbeschreibung

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Parts Counter Sales

Regular Full-Time INDIV CONTRIBUTOR Elk River MN, Elk River, MN, US

Salary Range: $24.00 To $29.00 Hourly

M&K Truck Centers is a premier commercial truck dealership specializing in Mack and Volvo parts. We are committed to delivering exceptional service and quality products to our customers.

We are seeking a Parts Counter Salesperson, who will deliver top-notch customer service and manage the sale and distribution of heavy-duty truck parts.

Key Responsibilities:

Utilize catalogs and computer systems to identify replacement truck parts, stock numbers, and pricing.

Assess customer needs through inspections of old parts or descriptions of malfunctions to recommend appropriate replacements.

Efficiently process telephone orders for Mack and Volvo truck parts.

Fulfill customer orders from warehouse stock and prepare accurate sales slips or contracts.

Handle payments and obtain credit authorizations as necessary.

Conduct regular inventory checks to maintain accurate stock levels in the parts counter.

Advise customers on substitution or modification of parts when identical replacements are unavailable, ensuring satisfaction.

Inspect returned parts for defects and facilitate exchanges or refunds as needed.

Organize and label parts in the warehouse according to established systems for easy retrieval.

Catalog and categorize parts to ensure proper placement on the stock shelves.

Qualifications:

Minimum of 1 year of experience in parts counter sales, specifically related to heavy-duty truck parts.

Experience with Volvo, Mack Isuzu, Hino parts is a plus

Familiarity with CDK software is a plus.

Strong ability to read and comprehend instructions and information.

Excellent communication skills to assist customers effectively at the parts counter.

Willingness to learn the dealership's computer system through training.

Maintain a professional appearance and demeanor.

What We Offer:

Competitive salary and benefits package, including an ESOP program.

Opportunities for professional development and growth.

A supportive and dynamic work environment.